Arika D. Email & Phone Number

Grand Rapids, MI, US

Grand Rapids, MI, US

Manages a $9.8M Department of Labor grant, tracking performance against 6 key KPIs and collaborating with 5 grant partners on budgets, timelines, and deliverables. Through targeted program management strategies, achieved a 25% improvement in our most challenging metric to date.Leads a team of 6, overseeing essential administrative functions, including.

Grand Rapids, MI, US

Partnered with local HR departments to align with hiring needs, connecting them to qualified candidates for streamlined placements. Facilitated workshops and 1:1 coaching sessions focused on employability skills, enhancing job readiness, and placement outcomes for participants. Consistently tracked and analyzed data to ensure program objectives were met.

I intuitively fuse my gifts of warmth and empathy with my eye for style to encourage busy professional women. I help them to revamp their wardrobes so that they feel bold and confident in the workplace through style!

Seattle, Washington, US

After a departmental transition, I was promoted to Customer Care, where I built rapport with over 50 customers daily. Through clear and empathetic communication, I consistently achieved high CSAT scores. I stayed up-to-date on products, policies, and procedures to resolve customer issues quickly and effectively.In this role, I partnered closely with tech.

Seattle, Washington, US

Awarded "Curious and Ever Changing" for problem-solving and recognized for achieving three Personal Bests, including selling over $50K during the early days of the COVID pandemic. Maintained 90% of sales goals throughout the year.Trained and mentored new hires to meet performance standards, piloted Customer Journey training with the Learning & Leadership.

Edina, Minnesota, US

Utilizes interpersonal, empathy, and body type assessment skills to provide customers with a genuine and knowledgable in-person styling experience. Analyzes customer data (lifestyle, preferences and previous orders/comments) in order to curate personalized outfits and thoughtful letters for web-based Trendsend subscription customers.

Developed and implemented a weekly one-on-one counseling schedule for 16-20 students within a diverse K-8 school setting.Received weekly supervision and training on how to facilitate Client Centered Therapy and Client Centered Play Therapy to help improve the students academic and social performance. Gained direct experience supporting students that were.

Columbus, Ohio, US

Columbus, Ohio, US

Completed 240 hours of counseling observation to increase knowledge on conducting individual and group sessions and crisis management interventions while under the guidance of the school counseling team. Assisted with miscellaneous office projects and tasks, such as: handling paperwork, updating records and learning to use software to develop course.

Master Of Arts (M.A.), Counseling Psychology - Child And Adolescent Treatment Concentration

Bachelor Of Arts (B.A.), Psychology