Arik Eitan Email & Phone Number

Israel

Ramat Gan, Tel Aviv, IL

Hoboken, New Jersey, US

Responsible for NICE analytics applications which resides on NICE inContact CXone Open Cloud Platform; CXone is an enterprise-grade AWS cloud native foundation that lets contact centers scale securely, deploy quickly, and serve customers globally Managing 50+ engineers, 3 development groups including DevOps, Architects and program manager Collaborating.

Hoboken, New Jersey, US

Hoboken, New Jersey, US

CJS solution enables organizations to capture and analyze all customer interactions, transactions and lifecycle events to get a complete view of the customer journey. Powered by Big Data technology, it identifies individual customers and sequences their interactions across time and touchpoints to understand the context of the every contact and to uncover.

Houston, Texas, US

 Managed 3 development teams (20+ employees) - development, QA and DevOps Managed a multi-tenant big data cloud platform to serve ITSM product suite which includes PostgreSQL, MongoDB, Vertica, IDOL, Redis and NetApp servers into the technology stack including the supportive DevOps processes to deploy and operate the product on lab, staging and.

San Jose, California, US

 Managed 4 development teams (30+ employees) locally and one offshore team in UKR Development of product in the video domain which provides a solution for descrambling, decoding, transcoding and re-multiplexing operations Successfully implemented various plans for: reducing the number of defects in the system, improving the professionalism and.

US

 Managed 4 development teams Managed development of high-end video gateway

US

 Lead a team of developers and algorithm researchers Overall development and integration responsibility for the digital program insertion platform and host application Major involvement in roadmap definitions, requirement gathering and architectural design process focused on the delivery to customers and deployment phase, handling multiple deliveries.

Richardson, Texas, US

 Managed a team of 10 SW engineers Responsible for the development of the server side core components (email servers, text to speech engine, telephony/vmbox)  Handled distributed, mission critical and large scale systems

Plano, TX, US

Responsible for ECI's Y2K contingency plan.My role included several aspects: study the Y2K discipline, investigate the critical paths in the organization, map points of failure, to write a contingency plan and define the operations room manual.

Web based application development with rational DBs, ASP and ISAPI dynamic link libraries.