Managing & preparing security related project for clientPlanning & designing surveillance system for clientProviding storage solutions to our client on Cisco or Dell platformTesting, programming and configuring all CISCO UCS, Avigilon , BOSCH servers on LINUX platform as per as client requirementsTesting, configuring and programming all CISCO surveillance camerasTesting, configuring and programming other surveillance cameras such as Sony, Panasonic,Avigilon Bosch, Hikvision, Dahua, AxisMigrating different security operation management time to time for clientsDeploying CISCO VSOM(video surveillance monitoring management) and other security management on virtual platformProviding technical advice to clients for any issue related to VSOM(video surveillance operations manager) and other surveillance systems Assisting clients remotely for any security operation system related issues.Configuring and testing CISCO CPAM (Cisco physical access manager)Providing technical support for security related issuesLiaising with suppliers,vendors and stakeholders

Troubleshooting any general IT related issues Managing AD , Exchange, DHCP, DNS backup serversHandling all server related issuesInstalling all new updates and service pack to serverResolving any general software and hardware related issuesInstalling new software on the new and existing machineResolving any Network related issuesManaging Webpage as an administratorAssisting team members to publish Newsletters on the WebpageMaintaining a regular service check to all devices Identifying pc hardware issues (HDD, memory, power supply, processors, DVD drive, motherboard, and replace the parts when required.Ttroubleshooting different web browser issuesReviewing antivirus program configuration – Ensure it is up to dateInstalling and configuring stand alone and network multi function printer Trouble shooting printer related issues

CCNA Version 5

Supporting users on UAM (user access management)Responding to various inquiries when user is having an issue using UAMResponding queries to different drop boxes using troubleshoot techniqueManaging user as an administrator through UAMAssisting integrating new applications and roles into UAMTesting application functionality like raising new access request, re applying new request and deleting users access in test environment to minimise the error before integrating into real environmentChecking new user account has been created in HR feed or AD if not then taking necessary stepCleaning up all unnecessary accounts in Active directoryWorking as an administrator to approve any new service/application request by userAssisting user in case of log in issue into different domainAssisting user resetting to log in passwordUpdating UAM Applications steering list Updating Virtual Outstanding ListDocumenting new issues for future reference in ODM (Document Management System)Drafting new UAM policiesMonitoring data flow between host and destination address of top 10 critical applications using monitoring tools called Peak flow.

. Diploma in Network Engineering, Major in Networking. CCNA Version 4

• Troubleshooting for internal general network related issues• Doing general server room maintenance work and then documented all new issues. • Observing Network engineer people when they were configuring and making changes to any network devices such as CISCO Switch, Router and Firewall• Documenting the important points and took notes. • Assisting Network team during migration of new server and installing new server machine

• Greeting and directing a high volume of internal and external stakeholders quickly and politely• Answering and redirecting a high volume of incoming phone calls with utmost professionalism• Responding to various enquiries• Taking messages and directing calls internally• Scheduling, processing and updating room bookings • Ad-hoc administration duties including document formatting, and event preparation• Inputting and retrieving data on computers using various computing applications• Making first point of contact for all relevant staff and incoming request• Receiving and distributing incoming and outgoing mail• Maintaining database for all casual staff