Arin Cutright Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

Phoenix, Arizona Area

Responsible for developing and customizing seating and pricing configurations within the computer ticketing system for each event in coordination with promoter, production coordinator and marketing manager. Modify standard configurations or create new builds from scratch for unique events or specialized needsFoster business partnerships with promoters by providing information and assistance promptly and accurately upon request. Main point of contact for show ticketing informationAssist in communication to the outlets and computer ticket company in the absence of the manager and keeps them properly informed about events and computer operationsMaintained files on each event that consists of production kills, seats on hold for building and promoter, complimentary ticket vouchers, event audits, and ticket inventory schedulesHired and supervised part-time Box Office personnel. Staff the Box Office by setting the monthly schedule to accommodate the promoter, walk-up sales, will call window and advance sales/customer service windowsManaged part-time staff and ensures proper customer service practices in resolving customer issues and assuring courteous and respectful serviceMaintained fiscal control over daily reconciliation and proper cash handling proceduresReconcile the cash vault. Provide finance department with event audits and reports in timely mannerAudit and reconcile cash drawers and sales receipts for all Box Office staff

Peoria, Az

Responsible for overseeing and executing all ticketing and event related functions at the Peoria Sports Complex, including MLB Spring Training, City of Peoria Special Events, and all other contracted ticketed and non-ticketed eventsActs as liaison to ticketing service provider to build ticketing manifest for MLB Spring Training in coordination with MLB Teams, following MLB Advanced Media policies and procedures. Recommends timelines for distribution, pre-sales events, on-sale dates, and Ticket Office OpeningDistributes daily, weekly, monthly reports evaluating performance and trends to maximize success, supports financial settlement and reporting functions for stakeholders for all events, and provide settlement reports in coordination with contracted termsLiaison with outside event promoters to provide them a variety of sales data, including daily audits and sales figuresManage all aspects of private rentals of Colonnade, Terrace, and Peoria Kids CoveHire, train, and supervise Ticket Office Assistant, Group Sales Representative, and all Ticket Office game day staff

Waco, Tx

Responsible for overseeing full ticket operation for Women’s Basketball, Softball, Acrobatics and Tumbling including pre- and post-season play, Big 12 Championship, NCAA TournamentsResponsible for overseeing full ticket operations for all outside, non-Baylor events; including Harlem Globetrotters and Care NetLiaison with outside event promoters to provide them a variety of sales data, including daily audits and sales figuresComplete and maintain event settlement and reconciliation records to ensure accuracy during reconciliation between Athletic Department and outside promoterReconcile and balance business for events, including tickets printed, tickets on hand, tickets sales, complimentary admissions, event staffing admissions, student tickets, and money received

Responsible for overseeing full ticket operation for Women’s Basketball and Volleyball pre- and post-season play, Big East Championship, NCAA TournamentsResponsible for overseeing full ticket operation for 2012 NCAA Volleyball Championship and 2013 Women’s Basketball 1st and 2nd round NCAA Basketball TournamentCreate and manage all University sporting and 3rd party events through Ticketmaster Account Manager and Host SystemAssist with daily financials of the Athletic Ticket Office

Stillwater, Ok

Responsible for overseeing full ticket operation for Women’s Basketball, Wrestling, Baseball and Softball, including pre- and post-season play, Big 12 Championship, NCAA TournamentsManage and direct Student Ticket sales, coordinating with all eligible campuses, extension programs and students, Athletics Promotions, and other departments to ensure the highest quality serviceSupervise and manage ticket related functions for home football, women’s basketball and wrestling, including ticket sales, players’ guests’, recruit tickets, staff tickets, and will call tickets, ensuring compliance with all applicable policies and proceduresHire, train, and supervise Ticket Sales Representatives and student employees

Master’S Degree, Sports Administration

Bachelor Of Business Administration, Marketing