Arindam Das's Location
Singapore, Singapore
Arindam Das's Contact Details
Arindam Das work email
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Arindam Das personal email
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About Arindam Das
A versatile & accomplished Leader with 20+ years of established expertise in leading HR operations globally across multiple industries and geographies ; -Global Service Delivery and Operations: Proven ability to manage large-scale HR and payroll operations across multiple geographies, ensuring timely, accurate, and compliant service delivery.-HR Transformation, Solution Design and Operational Framework: Adept at designing tailored solutions, operational frameworks, and scalable delivery models aligned with client and organizational objectives.-Design Optimization and Process Blueprinting: Expertise in creating process blueprints, harmonizing workflows, and optimizing system configurations for improved efficiency and effectiveness.-Transition and Stabilization: Skilled in leading complex transitions, conducting impact assessments, and implementing stabilization strategies to ensure seamless process mobilization and uninterrupted service delivery.-Operational Excellence and Quality: Champion of Lean, Six Sigma, and other quality initiatives to enhance accuracy, streamline processes, and embed a culture of continuous improvement.-Talent Engagement, Enablement and Development: Fostered a positive work environment through targeted engagement initiatives, addressing employee feedback, and promoting a culture of collaboration and growth. Designed and implemented training programs to up-skill employees, build leadership pipelines, and ensure team readiness for future challenges.-Budgeting and Forecasting: Proficient in financial planning, including capacity planning, resource optimization, and cost-saving measures in line with organizational goals.-Talent Enablement and Development: Designed and implemented training programs to up-skill employees, build leadership pipelines, and ensure team readiness for future challenges.-Business Resiliency and Crisis Management: Developed and executed business continuity and disaster recovery plans, maintaining uninterrupted operations during socio-political and natural crises.-Compliance and Control: Established robust compliance frameworks to mitigate risks, ensure adherence to country-specific regulations, and maintain process integrity.-Technology Enablement and RPA: Leveraged technology and robotic process automation (RPA) to modernize operations, automate repetitive tasks, and improve accuracy and efficiency.-Capacity Optimization: Evaluated and optimized team capacities, ensuring efficient resource allocation and scalability to handle evolving operational demands.
Arindam Das's Current Company Details
Furniture Designing And Manufacturing
Actively seeking leadership opportunities in HR Operations and Transformations
Arindam Das Work Experience Details
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Personal Goal PursuitFurniture Designing And Manufacturing Jan 2022 - PresentRelocated to Singapore with family and want to restart my professional career in HR Operations and Transformation.
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Entrepreneurial VentureFurniture Designing And Manufacturing Jan 2022 - Sep 2024Pursued my passion for high-end luxury furniture design, creating original pieces using CAD tools like Fusion 360, SketchUp, and Blender. Established a woodworking workshop from scratch, gaining hands-on manufacturing experience. Developed a comprehensive business case for setting up a mid-sized factory, including supply chain analysis, site selection, labor hiring, and market trend research. Successfully designed and manufactured furniture pieces, collaborating with dealers and showrooms to establish optimal cost structure. Executed startup projects to refine production capacity and gain industry insights, ultimately selling and wrapping up operations before relocating to Singapore.
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Vice President Hr Shared ServiceJpmorgan Chase & Co. Jan 2018 - Dec 2021New York, Ny, UsGlobal HR and Payroll Operations LeadershipGeographic Scope: Managed payroll and HR services across 10 APAC countries: India, China, Philippines, Japan, Hong Kong, Singapore, Vietnam, Pakistan, Indonesia, and Sri Lanka, covering a workforce of 150,000 employeesPay Cycles: Oversaw diverse pay cycles including weekly, bi-weekly, semi-monthly, monthly, quarterly, and annual schedulesSystems and Vendors:• Utilized platforms such as PeopleSoft, Oracle HCM, ADP, UltiPro, and Deloitte for efficient payroll and HR management.• Collaborated with vendors like ADP, Deloitte, AON, and Computershare to deliver seamless services.Regional Expansion: Broadened the scope of HR Global Service Centers (GSC) by integrating additional APAC countries, enhancing regional support and service capabilities.Payroll Banking and Vendor Management:• Maintained excellent relations with regional banks and created escalation matrix to ensure smooth delivery of timely payroll• Mitigated ongoing interface issues and quality of bank files transmissions with complex bank specific requirements across geographies• Zero banking delays and 100% on time payroll disbursement during my stintPayroll Resiliency: • Developed and implemented multi-geography payroll resiliency strategies, reducing single-point dependencies by leveraging two India-based delivery centers and building tertiary recovery centers in respective regions.• Successfully executed on-time payroll during Business Continuity Plan (BCP) situations caused by weather disruptions and socio-political unrests.• Managed complex service delivery during the COVID-19 pandemic by enabling remote work capabilities, including doorstep delivery of essential office equipment like desktops and printers under lockdown conditions.Employee Development: Designed and delivered professional development programs to up-skill HR GSC employees. -
Compliance And Functional ConsultantJpmorgan Chase & Co. Jan 2018 - Dec 2021New York, Ny, UsCompliance and Risk Management: • Established and maintained robust compliance processes, mitigating risks and ensuring adherence to country-specific regulations.• Reviewed compliance requirements for new processes and geographies and created execution plan to address them for successful transitionsModernisation and Automation:• Drafted the process blueprint and conducted extensive requirement gathering across regional process variations to optimise configuration of the new system • Created and executed extensive test scenarios for Oracle HCM implementation and liased with technology teams to understand and mitigate potential issues during testing and implementation• Implemented Oracle HCM to modernise HR processes, improve user experiences, and boost operational effectiveness• Leveraged Robotic Process Automation (RPA) to automate repetitive tasks, significantly increasing efficiency and reducing error rates.
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Hr Operations ConsultantAccenture Jan 2015 - Dec 2017Dublin 2, Ie• Feasibility Study and Blueprint Creation for shared service center (SSC) design to optimise operational efficiency.• Process Harmonisation and Policy Documentation workshop conducted to ensure consistency across regional HR operations and stand policies for implementation of new ERP• Shared Service Deployment and Transition Planning including transition approach, impact assessments, and risk mitigation strategies to ensure seamless implementation.• Deployed Enabling Tools and Technology to support SSC operations, providing functional advice for platform and tool upgrades.• Conducted Resource Optimization and Capacity Planning including FTE evaluation and validated optimal SSC capacity based on the redesigned processes, ensuring efficient resource allocation.• Evaluated and implemented a robust control framework to streamline processes and ensure compliance with regulatory requirements and agreed-upon controls.• Assessed client processes to identify opportunities for transformation and implemented robotic process automation (RPA) to enhance efficiency and reduce manual effort.Key Assignments Completed:• End to End HR Process Design for a Global Car Rental Company for NA and Europe covering 11 countries with implementation of a global workflow tool and creation of Interactive employee services portal with country level and employee level customizations.• Payroll Process Design for multinational beverage and brewing company focused on 8 Latina American countries which included aligning the processes to global design established for US and Europe. Significant part of the effort was focused on de-languaging the tools and incorporating the regional specifications into the global process. Key outcome was of segregation of activities based on language dependency to gain max efficiency out of centralizing the activities into the Global Capability Centre in Bangalore. -
Service Delivery Lead HroAccenture Jan 2012 - Jan 2015Dublin 2, IeLed a service factory of HR BPO professionals as Service Delivery Lead for multiple clients serving across NA, LatAM, EMEA and APAC for Accenture Mumbai and Bangalore. Extensive experience of multiple HR Vertical• Recruitment Admin• Org Management• Employee Data Mgt• Leave and Absence• Time and Labor• New Hires and Terminations• Learning Admin• Comp & Performance• Payroll &Benefits Admin• Employee Taxes• HR Accounting• HR MISDriving key initiatives around:• Knowledge retention and documentation• Employee Engagement• Compliance and Control• Budgeting and Forecasting• Capacity Planning and Talent Management• Site Logistics• Process Resiliency • Solution Validation• Project Management• Quality and Process Improvements• Process expansion and Standardization
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General Manager PayrollAccenture May 2010 - Jan 2012Dublin 2, IeGeographic Scope and Client Coverage•Oversaw operations for 75,000 client employees across the US, UK, Europe, and APAC regions for 15+ clients.•Supported diverse pay cycles ensuring timely and accurate delivery.Leadership and Team Management•Directed 240+ FTEs across functions like Recruitment, Performance & Progression, Learning & Development, Compensation, HR Transactions, Payroll, and Benefits•Groomed high-potential employees through targeted training and development, ensuring a skilled workforce and leadership pipeline.Operational Excellence and Process Expansion•Drove service factory performance to achieve Gen4 profit-optimized models, enhancing operational efficiency•Championed Lean and Six Sigma projects, resulting in significant productivity savings and improved process accuracyEmployee Engagement•Led employee engagement initiatives, addressing feedback from surveys and implementing factory-wide plans to improve satisfaction and moraleResiliency and Business Continuity•Developed and maintained robust BCP and DRP including annual drills to ensure readiness•Ensured uninterrupted service delivery during crises such as socio-political unrest and natural disastersStrategic and Financial Planning•Conducted annual capacity planning and optimized team sizes through capacity utilization, cross-skilling, and load distribution•Standardized metrics across clients to enable consistent tracking and shared best practices across payroll and HR services•Monitored financial metrics for outsourcing services, achieving cost efficiencies by transitioning to online training and optimizing resource allocation.Solution Validation and Project Management•Validated HRO solutions as HR Operations Lead for the Mumbai Delivery Center, ensuring alignment with client and operational goals•Oversaw transitions and mitigated roadblocks to ensure timely execution of projects• Redesigned processes and restructured scope to maintain adherence to SLAs and key metrics.
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Ahrs Operations ManagerAccenture Sep 2007 - May 2010Dublin 2, IeOperations and Capability Management for US Payroll ClientsEnd-to-End Payroll Operations• Managed operations for 11 US payroll clients with a team of 130 FTE’s, delivering comprehensive end-to-end payroll services with a focus on accuracy, compliance, and timeliness for 25K employees.Capability Development• Enabled the existing talent pool and trained fresher to prepare for future growth and attrition by designing and implementing in-house Payroll Training Program accredited with certifications from APA and CIPPOperational Excellence• Drove service factory performance to achieve Gen4 profit optimization, ensuring operational efficiency and alignment with strategic goals.Transitions and Project Management• Spearheaded transitions for an Australian Airlines and Global oil major , proactively identifying and mitigating roadblocks to ensure timely and successful execution including building the team from scratch.Cost Efficiency Initiatives• Promoted cost-saving measures by prioritizing online training over onsite sessions, optimizing resource allocation without compromising quality.Standardization and Best Practices• Standardized metrics across clients to enable consistent performance tracking and reporting.• Facilitated best practice sharing among teams, fostering collaboration and improving service delivery across clients.Crisis Management and Operational Resiliency• Played a pivotal role in managing real-time operational resiliency during the Mumbai attacks on November 29, 2008.• Ensured uninterrupted payroll and HR services by swiftly implementing contingency plans and maintaining communication channels amidst a highly volatile and challenging environment.• Demonstrated exceptional leadership under pressure, safeguarding critical operations and supporting employees during a crisis.
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Global Operations SpecialistAccenture Feb 2007 - Sep 2007Dublin 2, IeOperational Metrics and Reporting • Established processes for capturing, analyzing, and reporting operational metrics to Accenture Global Leadership, providing insights for informed decision-making. • Conducted weekly and monthly operations analysis, including audits of time reports, travel expenses, and overtime, to ensure accuracy and compliance.Global Tools and Implementation Support • Trained location leads on new factory-level tools and resolved implementation issues to drive seamless adoption across locations. • Acted as the gatekeeper for the Global ES Process Map, a critical component of the Accenture Delivery Suite, ensuring alignment with the bill of materials and related collaterals.Transition to Global Factory Model • Translated 1:M and 1:1 deals in AHRS into the global factory model, standardizing processes and improving operational efficiency.Leadership Coordination • Coordinated scheduled reviews with Global Leadership and Factory Leadership, fostering alignment on goals and performance metrics.Financial Management and Analysis • Maintained consolidated annual budgets and forecasted volumes to support strategic financial planning. • Analyzed and reported on outsourcing services’ financial measurements and targets, reconciling actual results against forecasts. • Participated in building and updating service line load and cost model recovery (CMR), ensuring financial accuracy and alignment with operational goals.
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Manager Pre Sales And Hr OperationsTcs May 2006 - Feb 2007Mumbai, Maharashtra, InPre-Sales Content Development:• Developed comprehensive content on TCS’s delivery model, market dynamics, go-to-market strategies, competencies, and growth opportunities.• Prepared detailed responses to RFPs and RFIs, showcasing TCS’s expertise and tailored solutions for prospective clients.• Represented TCS in client orals and presentations, contributing to business acquisition efforts.Training and Enablement: Designed and delivered training modules for freshers and resources transitioning from other verticals, equipping them with expertise in employee services and payroll.Payroll Transitions and Operations:• Led transitions and operationalised payroll for Australia, New Zealand, APAC, Europe, and the UK.• Successfully completed the transition of Australia payroll and initiated transitions for China, UK, and APAC regions during a brief tenure.• Functional Consulting Expertise: Played a key role as a functional consultant for the in-house development of TCS’s SAP Global Payroll Platform, providing domain-specific insights.Quality and Process Improvements:• Championed Six Sigma projects, driving process improvements and embedding quality practices within the team.• Coached team members in quality methodologies to sustain high operational standards.Dashboard and Reporting Innovations: Established detailed dashboards for new processes, facilitating enhanced management oversight and client reporting. -
Domain Expert - Management TraineeGenpact May 2003 - May 2006New York, Ny, Us- Team Leadership: Managed a team of 70+ associates and team leads, supporting key HR payroll functions including EDM (Employee Data Management), local and state taxes, overpayments, severances, and more.- Process Transition Expertise: Led and participated in multiple On-the-Job Training (OJT) sessions in the US to transition complex and advanced payroll processes to the Hyderabad Delivery Centre. - Successfully transitioned advanced HR payroll processes previously deemed non-transferable due to complexity and knowledge gaps.- Training and Development: Provided comprehensive payroll training for freshers to build domain expertise and integrate them into the payroll and employee services domain.Quality and Efficiency Initiatives: Spearheaded multiple quality initiatives and developed tools to minimize manual effort, streamline repetitive calculations, and enhance process accuracy and efficiency.Quality Certification: Completed a Green Belt project focused on overpayment accuracy, improving it from 84% to 99.9%.- Scope Expansion and Resource Optimization: Expanded process scope by acquiring advanced process knowledge and higher skill sets, enabling the team to handle additional activities and processes without increasing headcount. -
Gso India Payroll Process DeveloperGe Capital Apr 2000 - May 2003Norwalk, Ct, Us- Early Career in Retail Financial Services: Began as a Process Associate in a Retail Financial Services call center, specialising in recovery calls for US-based credit card companies during the first six months.Transition to HR Services: Transitioned to HR services as part of GE Capital’s expansion into outsourcing employee services in India.- Pioneering Payroll Transition: Successfully transitioned the first HR payroll process for GE in September 2000 and continued working in this domain until May 2006, taking on multiple roles and disciplines.- Hands-On Payroll Operations: Processed employee data using CPARS (Legacy System) for 210,000 employees of GE North America’s and managed key payroll functions including: • Local and state taxes, including reciprocity agreements. • Payroll calculations, overtime, time and attendance. • Overpayments, new hires, and terminations • Leaves, Absence and Allowances- Specialisation in Overpayment Recovery: Advanced to Process Developer and specialised in complex overpayment recovery processes.- Innovative Tool Development: Developed multiple macro-enabled tools and templates to streamline routine calculations and generate automated letters, significantly improving operational efficiency.- Enhanced Team Productivity: Boosted the team’s capacity to generate over 3,000 overpayment letters monthly, resulting in increased recovery rates from 5% to an impressive 56%.
Arindam Das Education Details
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Institute Of Hotel Management Catering Technology And Applied Nutrition, ChennaiAnd Restaurant Management -
Kendriya VidyalayaBiology
Frequently Asked Questions about Arindam Das
What company does Arindam Das work for?
Arindam Das works for Furniture Designing And Manufacturing
What is Arindam Das's role at the current company?
Arindam Das's current role is Actively seeking leadership opportunities in HR Operations and Transformations.
What is Arindam Das's email address?
Arindam Das's email address is ar****@****ure.com
What schools did Arindam Das attend?
Arindam Das attended Institute Of Hotel Management Catering Technology And Applied Nutrition, Chennai, Kendriya Vidyalaya.
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