Arindam Bose Email & Phone Number

Seattle, Wa, Us

- Led the ideation, technical development, and launch of a suite of products and platforms to improve the shopping CX on Amazon.com which transformed the analysis of CX from using decision tools based on order placement to web-based interaction to inform effect of supply chain decisions on delivery speed resulting in 25bps of improved <=1D delivery promises- Conceptualized the economic analysis of slow delivery promises to integrate the measure of customer satisfaction and resulting purchase conversion into product discovery, inventory placement, and network resource allocation decisions resulting in identification of a $3.2 billion opportunity of sales conversion by improving 2D speeds to 1D speeds in Tier 1 metro cities across the US- Authored the roadmap of annual initiatives for the portfolio of CX products to measure, entitle, and improve promise speeds, estimated the headcount requirements for implementation and launch, and determined the budget requirements for global expansion

Round Rock, Texas, Us

- Managed the key components of the ideation and incubation phases in the agile development of Dell’s next generation PCs, including defining the roadmap for dual screen and foldable displays and developed the business rationale, use cases, feature prioritization, and marketing communication resulting in Dell’s flagship innovation concept laptop “Dell Duet” showcased at leading industry tech event, Consumer Electronics Show 2020- Drove the product strategy for launching industry-leading fast charging on select Dell laptops including doing custom primary research with customer and sales representatives, building the business case for a go to market plan, and presenting the strategy to senior vice president level leadership team

Round Rock, Texas, Us

Led product development for Linux OS for PC and thin clients, including feature prioritization across all of Dell’splatforms, and concept tested a new Linux OS offering through iterative feature testing resulting in negotiation of a new revenue model with vendor saving 25% in gross spend

Round Rock, Texas, Us

- Negotiated and executed complex multi-stakeholder global agreements with Linux operating system partners Red Hat, SUSE, Canonical covering over $100 million in annual spend, optimizing for margins, cost savings and allocation of marketing and sales incentive rebates in OEM, direct, and channel sales

London, England, Gb

Master Of Business Administration (Mba)

Master And Bachelor Of Technology, Computer Science