Arindam Sen Email & Phone Number

Bengaluru, Ka, In

London, Gb

I am responsible for leading a high growth business that is advising our clients on how to implement a Shared Service Strategy that is scalable, efficient and market leading. Work with the C-Suite of most Fortune 500 companies on their digital transformation roadmaps & technology strategy. Delivered 35% YOY growth on the overall business and 90% YOY growth on our technology offers. Lead our Cloud Offer for Large Retail & FMCG clients globally. Lead large Transformation programs for our clients in the HealthCare, FMCG, Retail & Industrial Sector.

Rueil Malmaison, Paris, Fr

As the CIO of the International Operations Region I was responsible for defining and executing the IT Strategy for the entire Region that included Asia Pacific, India, Middle East & Africa and Latin America. In this role, my priorities included: Leading the IT strategy for our Smart Factory program. This was the largest region for the Supply Chain organization we were enabling a new Smart Factory every week. The reduction of Technical Debt in the region that included decommissioning of obsolete ERP platforms and consolidation into the global instance, expediting the cloud transformation in the region, implementation of a new financial reporting platform and the development of a direct to consumer channel. Partner with the various regional business leaders to develop a allocation strategy for tactical day to day support and change. Defining the Global Connectivity strategy with a special focus on implementing our SD-WAN strategy and improved connectivity from Sales offices to our Public Cloud infrastructure.

Rueil Malmaison, Paris, Fr

As the SVP of Digital Employee Experience, I led a multi-million euro global transformation over several years to transform our Employee workplace. This included:A complete redesign of our Employee Workspace that included one of the largest deployments of Office 365 products in a record time. An API factory to enable the integration of HR & Employee systems. An Identity & Access Management platform that enabled our Single -Sign on initiative. Our employees on an average used over 35 passwords for their day to day operations and we reduced the number to less than 5. A new Cyber Security strategy to reduce the number of Cyber incidents and improve our external benchmark score. We were last in our industry and we claimed the number 2 spot in three years. A deployment of Microsoft Azure to enable monetization of customer energy data and Amazon Web Services for all internal cloud workload requirements. Redesigned our Service Desk strategy to reduce the number of human touchpoints through self healing and self help. Reduced the number of incidents by over 25% globally and increased CSAT scores by 10%. Managed a budget of 120 Million Euro with over 1200 employees globally.

Rueil Malmaison, Paris, Fr

As the CTO, I developed and implemented a consolidation of our application and infrastructure platforms that included: A successful outsourcing of our Legacy Application & Infrastructure outsourcing. This was one of the largest outsourcing deals in Europe to the tune of 350 Million Euro. Developed a roadmap to reduce the number of ERP platforms from over 160 ERPs to less than 40 through decommissioning and federation. Implemented a Global Shared Services organization in Bangalore & Mexico to scale inhouse capabilities and skills. Led the implementation of SalesForce.com as the Sales tool of choice reducing the number of opportunity and order management systems. Consolidated our large datacenters from 14 to 3 and increased uptime by 2%. Developed a simplified and a collaborative support structure to deal with major incidents in an agile manner. This structure included in house personnel and outsourced partners. Led the integration of large acquisitions and divestitures for the Enterprise IT organization. During this period Schneider acquired 15 companies of various sizes.

Rueil Malmaison, Paris, Fr

Responsible for setting up our strong offshore presence and managing the enhancement, development and evolution of global applications including SAP, Oracle ERP, Salesforce.com CRM and Customized applications. Offshore center was setup in Bangalore, India & Monterrey, Mexico and provided annualized savings of over EUR 3 Million. 99% success rate achieved for on-time project delivery and increased productivity from 70% to 85% for all employees. Established a strong charge back model and through currency hedging was able to generate ‘profits’ required for investment into the center. Established philosophy of open and metrics driven culture within the organization resulting in a 15% reduction in Turn around time, increase in CSAT scores from 6 to 9 on a 10 point scale.

Rueil Malmaison, Paris, Fr

- Manage Global Vendor relationships including large outsourcing arrangements for IT applications & Infrastructure - Implement a Vendor management Model from scratch for Schneider Electric IT in a highly complicated vendor landscape consisting of about 2000 IT vendors- Manage total IT vendor spend of Euro 400 Million.

Rueil Malmaison, Paris, Fr

Implement E3 (Enabling Execution Everywhere) program in India Subcontinent. Primarily focus on Finance and Taxation implications. Roll out India Localization for Oracle ERP. Manage integration with merged entities of Schneider in India.

Responsible for restructuring our India offshore IT operations. Dotted Line reporting manager for 40 + employees. Manage $1.8 million budget. Manage all outsourcing arrangements within India including a $4 million tie up with local IT outsourcing vendor. Implement best practices for IT offshoring.

Rueil-Malmaison, Île-De-France, Fr

• Successfully deployed Siebel 7.8 globally to support Sales and Call Center employees with initial increase in revenue expected at $1.2 billion annually.• Hired and trained offshore resources in India and Ireland that realized over $200,000 in cost savings.• Conducted web casts jointly with Microsoft Oracle Alliance group that educated IT consumers on the benefits and cost savings associated with using Microsoft SQL Server 2005 and Siebel CRM software.

Rueil-Malmaison, Île-De-France, Fr

Mba, Marketing And Strategy

Be, Electronics And Communication

Icse