Arindam Mazumdar Email and Phone Number

Transformation, Automation, Digitisation and Change Management

Recruited as the site Operations leader for Procure to Pay role that combines administrative leadership with management of Client SLA. Turn around a struggling geographic Accounts payable domain for Global Electronics Company (Sony).Demonstrate daily innate problem-solving capabilities and strengths in managing complex projects/ process transition. Directly supervise a high-performing team, with direct responsibility of 3 Assistant Managers and 2 Subject matter experts, with 34+ indirect employees. •Strategized and improved monthly metrics of Paid on time invoices from 75% to 93%.Reduce service desk queries by 50% with improved Customer satisfaction survey to positive 80%.First pass yield improved to 85%.•Delivered 30% reduction in employee cost by successful decoupling-transition of Vendor Master file and payments processes from WNS Romania, hence, positively impacting the operational cost•Process Improvement Projects of Master Data Governance, supported to reduce redundant vendor records by 21 % and improve Po compliance by 23% and 50% reduction in vendor master change requests with implementation Automation tools•Attrition reduced from 35% to 22%, which lower that the market rate of ~30%, achieved with increased people connect and top 10 HR practices.

Aroysys Groups is a private owned website designing and IT Consultancy Company. Services include an integrated range of website design & development services and create simple user interfaces to provide greater user experience through creative design & usability servicesJoined family Owned business specialising in commercial advertising and online promotion with website designing. Joined As, finance director, was expected to budget and control all expenses impacting Profit and Loss account. Design marketing strategy; negotiate contract management with service providers. Consistently tackle the most challenging, high-visibility assignments, often working with ambiguity to stringent deadlines.

Following excelled performance at GE HealthCare (previous process), was elevated in to Operations manager Procure to Pay role in new pharmaceutical client account (GlaxoSmithKline). Handling day to day operation of Procurement to Accounts Payable, end to end, supporting major finance and account projects, with the responsibility of 40+ team member and 1 Assistant Manager•Improved Invoice Paid on time to 95%+ for GSK North America Accounts Payable Domain and First Pass yield at ~75%+ for invoice processing•Analysed and created Management Board review presentation, which represented the SLA performances for Accounting, Procurement, Accounts Payable and Order to cash for entire Process to director Finance GSK •Delivered milestone Working Capital Project with annual benefit of $400K and Days Payable Outstanding by 14 Days using Contract extension, Contract negotiation using Invoice Paid on Time advantage, payment term rationalisation, No PO No Pay Policy, Supplier Financing ,conversion to e-invoicing and Electronic Receipting System•SAP ERP implementation and migration from JD Edwards for GSK Asia Pacific region•Savvion Workflow implementation for GSK Latin America, which helped develop the shared services model for 14 countries in South America for GSK

Promoted into the Operations Manager of Accounts Receivable for GEHC based the excellent performance delivered as an accountant. Needed to deliver Operational excellence coupled with continuous improvement. Deliverable also included reporting and maintaining SLA reporting•40% reduction in delinquency in 60+ aged invoices by working in collaboration with GEHC sales teams, as the difference in payment terms between Contract agreed and quotation sent to customers by Sales ERP, caused the conflict between the PO payment terms and the customer payment terms in AR ERP•Clearing 30% reconciled cash from lock boxes by working closely with Cash application team and settling remittance reconciliation for 120 lock boxes for different divisions of GEHC

Brought in as an Accounts receivable accountant, ensuring all allocated accounts are low on Days payable outstanding by working closely with GE Health care Sales and installation teams. Quickly identified as a valuable player, was promoted to next level by 2006 with additional responsibilities.•Improved clearing of invoice with 80/20 payment terms, especially where 80% used to be paid on shipment by customers and rest 20% used to be disputed due to delayed installation, causing negative impact to customer relationship