Self-motivated, detail-oriented management professional with 15+ years of experience leading in the technology industry and Fortune 500 companies. Passionate about creativity and for finding strengths in every person I interact with. Driven leader with excellent analytical and decision-making skills with multiple years of project management product support, sales & operations experience. Known for a remarkable ability to quickly make sincere connections with people, resolve problems, offer right fit solutions & consistently influence teams to improve efficiency, exceed benchmarks to deliver high levels of performance and customer satisfaction. Highly praised for excellence in holistic behavioral coaching, operations management, retail, sales, customer satisfaction, reporting, root cause, data analysis and business operations. I also have background in marketing, web development, business development and brand design.In every city I have lived in the last 20 years, I have made it a priority to impact my community in the area of arts and music. I have owned and operated multiple successful music venues and arts spaces in Springfield, MO (The Belmonte), Kansas City, MO (El torreon).Since living in Austin, TX I have focused on connecting with people through coffee and tech start ups. I have a passion for connecting with people, enjoying and making beautiful things — food, art, music or coffee and using creativity to solve problems.
Listed skills include Customer Service, Customer Satisfaction, Customer Retention, Sales, and 37 others.