Arinze Mbanusi Email & Phone Number

Nigeria

Lagos State, Nigeria

B2B Sales & Technical Services - Castrol and Eterna Lubricants.

Nigeria

• Successfully devise and executed a comprehensive sales service improvement strategy, earning commendations for the outstanding results achieved.• Spearhead efforts that led to a remarkable 95% client satisfaction rate, significantly enhancing internal communications and appointment scheduling processes. This contribute to increase in operational efficiencies, facilitating data-driven strategic decision-making and improved stakeholder interactions.• Effectively nurturing and managing relationships among various client departments, including maintenance, reliability, operations, and procurement, ensuring seamless collaboration and satisfaction across the board.• Maintaining a robust sales pipeline throughout all stages of the sales process, consistently meeting or exceeding corporate, departmental, and individual goals. This proactive approach is generating profitable and sustainable business opportunities.• Diligently pursued all marketing qualified leads and proactively developing new opportunities through effective prospecting strategies, contributing to the expansion of the customer base.• Fostering collaborative partnerships with cross-functional internal teams and external partners as required, demonstrating the ability to work seamlessly with other sales representatives on shared accounts.• Expanding B2B accounts through vigorous prospecting and strategic business development for Shell lubricants, significantly increasing market share.

Lagos

• Implemented processes that significantly enhanced productivity and boosted viable lead generation by 35%.• Provided expert consultation and recommendations on process improvements in various areas, including productivity, market analysis, budgeting, reporting, forecasting, and cost management.• Collaborated with frontline sales colleagues, such as DBCs, DLEs, and Lube Engineers, to foster the development of new industrial businesses.• Proactively engaged with technical staff in target accounts to promote the early adoption of Mobil lubricants and associated programs.• Maintained meticulous documentation of engineering and other services provided, conducting full site lubrication surveys and presenting recommendations directly to customers.• Provided valuable insights on industry segment trends, product performance, and equipment functions. Conducted training sessions for new technical and sales employees, customers, and distributors.• Improved support for DLE/DSR by enhancing capabilities through coaching and joint customer visits, ultimately contributing to the growth of flagship and premium volume in IL/CVL/MLs, supported by relevant engineering service programs.• Played a key role in the timely resolution of TAR/exposure in all direct accounts, ensuring prompt payment of invoices.

Nigeria

• Successfully developed the C&I (Commercial and Industrial) Business in the eastern region, with the objective of achieving set volume and margin targets. This included identifying new and potential markets and effectively closing business deals.• Conducted comprehensive market surveys to assess market position and penetration, subsequently providing valuable recommendations to enhance marketing and sales performance.• Led the planning of sales projections for fuels and lubricants, ensuring accurate forecasting to meet business goals.• Maintained periodic market intelligence updates to Head Office, providing critical insights and data-driven decision support for strategic business moves.• Effectively coordinated the delivery channels for fuels and lubricants, ensuring timely and reliable distribution, contributing to customer satisfaction and operational efficiency

Lagos

• Ensured the systematic monitoring of internal service delivery through established organizational channels, specifically Online Service Reports, to enhance service quality and efficiency.• Successfully surpassed both personal and company sales targets by an impressive 90% between 2013 and 2015, demonstrating consistent sales excellence.

Port-Harcourt

• Maintained sales volumes, product mixes, and selling prices by staying updated with supply and demand dynamics and adapting to changing market trends, contributing to market stability.• Designed and executed a strategic business plan, resulting in a remarkable 62% expansion of the company's customer base, contributing to business growth and profitability

Lagos

• Efficiently managed the collection of orders and payments from clients, while also ensuring the timely dispatch of products. Additionally, provided valuable advice to customers on industrial lubricants based on OEM recommendations.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Engineering (Beng), Chemical Engineering

Wassce