Arish Ahmed Email & Phone Number

United States

Lahore, Punjab, Pakistan

Lahore District, Punjab, Pakistan

Lahore District, Punjab, Pakistan

Developing the product requirements. Product discovery, client validation and release verification. Providing Demos and training to customers and support teams on system usage.Lead the customer centric, and Integration teams from product side. writing down user stories, leading grooming calls and business validation for releases.

Islamabad

Reporting to Chief Operating Officer, I am heading a business unit for Netsolace Software development. My role involves being an Operations Manager and ensuring software development for entire business unit.Responsibilities I am mainly responsible for the following departments• Software Development for e-Commerce• Software Development for Store Technologies, (Point of Sale and Other software used at stores)• Software development for mobile Apps• Project Management Office• Quality AssuranceAchievementsDuring my tenure at Broadpeak I have following achievements• Established Agile practices across the organization for all software development teams• Established QA Automation practices, previously there was no QA Automation being done• Established development practices like coding standards, static analysis and unit testing• Established product management function to proactively define and refine requirements and populate product backlogs• Defined PMO rule book, established KPIs for PMO and project health metrics• Helped organization with delivering software projects on time and with better quality• Improved productivity by bringing down release cycles from 3 weeks to 2 weeks using Agile • Decreased the legacy product bugs to almost 40%• Decreased the code warnings in various applications up to 50%

Lahore

Reporting to Chief Executive Officer, I headed the Business Improvement group. My role involved establishing software development practices across organization, Process improvement, Information security and ensuring the Quality certifications like ISO 9001, ISO 27001,ISO 20000 and CMMIResponsibilitiesI was mainly responsible for two departments• Quality Engineering• Business Improvement GroupAchievementsQuality Engineering• Helped Netsol achieve CMMI ML5 • Helped Netsol achieve certifications for ISO 9001, ISO 27001 and ISO 20000• Ensuring Process development and maintenance for Netsol• Ensuring regular internal and external audits to continue the international certifications • Principal consultant for Project management, CMMI, ISO 9001, ISO 27001, ISO 20000• Helped several organizations in achieving certifications for CMMI, ISO 9001, ISO 27001 and ISO 20000 some of are, Geopaq, Prosol, Avanza, Allied Bank, Commercial bank of Dubai, Business Analytics, Business improvement Group• Trained several Scrum Masters on the new product development Ascent• Managed the web site development for Bookit247 a hotel booking website• Helped Netsol establish the QA Automation practices and improved the product quality by 20%• Helped Netsol implement Agile practices for various teams and improved development cycles to almost 10-15%• Helped Netsol achieve the SLA resolution for Bugs to 90% or more with ongoing customers• Helped Netsol achieve timely delivery of software solutions by 20%

Reporting to Country Manager and CEO, I headed the Process engineering department. My role involved establishing software development practices across organization, Process improvement, Quality certifications like ISO 9001, and CMMIResponsibilitiesI was mainly responsible for two departments• Process EngineeringAchievements• Helped eWorx achieve CMMI ML2 • Helped eWorx achieve ISO 9001:2000• Ensuring regular internal and external audits to continue the international certifications

Reporting to VP QA, I lead the QA department. My role involved establishing software development practices across organization, Process improvement, Quality certifications like ISO 9001, CMMI and Quality Assurance for ProductsResponsibilitiesI was mainly responsible for • Quality AssuranceAchievements• Helped LMKR achieve CMMI ML3 • Helped LMKR achieve ISO 9001:2000• Helped LMKR ensure Quality assurance for testing practices and introducing reviews and audits

Ms Project Management, Project Management

Activities and Societies: Ushers, Sports societyMasters in Software Project management

Bs Computer Science, Computer Science

Activities and Societies: Cricket Team, Ushers