Arish Khan Email & Phone Number

Noida, Up, In

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

Gurgaon, India

• An articulate Networking & Technical Support Professional with varied exposure to designing, installation, configuration, troubleshooting, and administration of network.• Developing network security procedures by Adding, removing, and changing authorities for network users• Securing network by developing network access, monitoring, control, and evaluation. maintaining documentation of the network• Extensive experience in Network Administration under multi-platform environments, including installation and configuration, maintenance, disaster recovery, technical support and troubleshooting. • Verifying the issue and categorization / prioritization of the incident and creating tickets of the issues• Proficient with LAN / WAN network implementations with excellent, project management, implementation and documentation skills. • Focused and hardworking professional equipped with thorough knowledge and technical understanding coupled with an analytic bent of mind and confident to take challenging assignments

New Delhi Area, India

• Managing network infrastructure environment. • Installing, configuring, managing and troubleshooting networking products like Routers, Switches, IP phones etc.• Coordinating with ISP for WAN end activities, changes and critical incidents • TAC raising with Cisco • New link implementations and bandwidth upgradations • Coordinating with ISP for WAN side issues and escalate tickets • Designing POA (Plan of Action) for any scheduled installation, up gradation, reconfiguration or maintenance activity. Preparing RCA (Root Cause Analysis) for various Problem calls handled and providing the necessary corrective and preventive measures for preventing similar issues in future • Participating into major incident bridge calls and make sure that high impact incidents get the right attention and resolution within SLA• Configuring the IPSEC site to site and remote access VPN • Escalating and working with product vendors for unresolved issues and following up with them till the closure of the issue. • Responsible for monitoring all the network setup to ensure its health, on constant basis using whatsup-gold tools.