Novenses Arisantho Sitompul Email & Phone Number

Jakarta, Indonesia

• Communicate with KOL from associations for scheduling, coordinating, and preparing the live sessions or webinars, as well as written content.
• Preparing Operational matters of KOLs from associations and events.
• Arranging Promotional creatives for each KOL's session.
• Managing relationships with roughly 8 TAs.
• Part of planning 14 mailer content for specific specialist users.
• Consistently work together with the team to achieve the KPI.

Greater Jakarta Area, Indonesia

Greenhouse is not only a co-working space, as we focus on helping businesses enter and scale within fast-growing markets while boosting our member’s wellness and productivity in a sustainability-focused environment.Over two years of actively operating business, we were successfully voted best co-working space in 2018, and best co-working space APAC in.

Greater Jakarta Area, Indonesia

• Customer Experience:
• Cooperating with both Customer Experience Head and Manager on creating the World Class Customer Service
• Consistently brainstorming ways to improve the experience and creating a human-centric customer experience to maintain the high NPS score.
• Managing the relationship of roughly 25 members across 6 companies to ensure they have a good experience and maintain a high retention rate
• Part of planning leisure and wellness related community events to ensure members have a delightful experience
• Collaborating with the facilities team to ensure that the space is top-notch and members issues are met promptlySales and business services:

Greater Jakarta Area, Indonesia

• Preparing restaurant supplies need until opening such as survey location, dealing and negotiating with vendors, design interior, Internet Access, Electricity, water.
• Control and report budgeting every week to head management and owner.
• Doing recruiting and interview process for man power such as Chef, Chef De Partie, cook, cook helper, waiter and waitress, bartender, captain restaurant.
• Preparing Promotion for Opening including preparing social media.
• Report any progress regarding restaurant.
• Dealing vendors or notary for legal documents

Greater Jakarta Area, Indonesia

• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Represents the executive by attending meetings in the executive's absence; speaking for the executive.
• Maintains customer confidence and protects operations by keeping information confidential.
• Secures information by completing data base backups.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.

Jakarta

• Manage and checked business support staff for daily tasks such as inputing data or new employees to the system, filing employees contract, attandance, refference letter, and others.
• Manage and checked benefit staff daily tasks and report, such as BPJS, insurance, and reimbursement.
• Checked all monthly report to our clients.
• Keep good relationship with our company clients
• Responsible for business support and benefit dept. To Business Director.

Kebayoran Lama

Administration and report for final result.Opening class, presenting company profile, overlook the class activity.Logistic preparation for the training class.Preparing module.Preparing invoice, quotation, incoming and outgoing letter.

Surabaya Area, East Java, Indonesia

Building maintanace.Provide company needed.Dealing and keep a good relationship with vendors.Supervise driver, office boy and office boy, reception, security, and also general affair administration.Scheduling for daily transportation.Booking ticket and hotel reservation.Inventory and filing document for general affair department.

Surabaya Area, East Java, Indonesia

Operation related such as report, administration, etc.Daily, weekely, and monthly report for City Manager.Preparing for meeting, briefing, or confference call.Checking all department attandance for commition and salary.Cooperate with sales, operation, and fitness manager.

Surabaya Area, East Java, Indonesia

Handling complain for telkom flexi and checking to the system.Daily report.

Bachelor'S Degree, Management

Physical Sciences

Education record

Education record