As a Network Engineer at Aeruma Group, I provide technical support to customer businesses on security-related areas, such as firewall, VPN, web/email security, DLP, endpoint security, and backup/disaster recovery. I also perform POC, deployment, and implementation projects, liaising closely with the sales team and cross-functional team members.I have a Bachelor's Degree in Computer Science from UNITEN, where I focused on programming, algorithms, and data structures. This gives me a systematic and analytical approach to solving network engineering challenges. I have also obtained multiple Cisco certifications, including CCNA Routing and Switching and CCNA Industrial, demonstrating my proficiency and knowledge of networking concepts and technologies.I have experience working with leading brands such as Fortinet, Cisco, TP-Link, HP, and Aruba, configuring and managing their networking equipment and security solutions. I have great knowledge of Fortinet's products, such as FortiGate and FortiAP, and best practices. I also have hands-on experience with TP-Link, HP, and Aruba switches, access points, and wireless controllers.I collaborate and communicate effectively with stakeholders, system administrators, and IT professionals to ensure seamless integration and optimal network performance. I continuously update my knowledge with industry trends, certifications, and best practices, leveraging the latest tools and techniques from vendors to drive innovation and tackle emerging network challenges. I prioritize delivering exceptional results and exceeding client expectations, designing and maintaining robust network architectures that support business objectives while ensuring security, reliability, and performance.