Aris Polemis Email & Phone Number

Marousi, Attiki, Greece

— Collaborated with cross-functional teams to gather requirements, design solutions, and provide tailored training sessions to end-users, resulting in increased efficiency and user adoption.— Acted as a liaison between technical teams and clients, resolving complex issues and customizing ERP solutions to meet specific business needs.— Maintenance and upgrades of Microsoft ERP systems management, issues troubleshooting and performance optimization.— Assisted in the development and execution of test plans and procedures for system upgrades, ensuring minimal disruption to daily operations.— Assisted in the development and execution of test plans and procedures for system upgrades, ensuring minimal disruption to daily operations.—Provided support and training to employees, that system upgrades and / or new implementations will not have the minimum negative impact during the go-live process.

Metamorfosi, Attiki, Greece

— Consulting services on Microsoft Dynamics NAV backoffice and retail modules in various business areas, including winery, dairy production and fashion.— Collaborated with cross-functional teams to gather requirements, design solutions, and provide tailored training sessions to end-users, resulting in increased efficiency and user adoption.— Assisted in the development and execution of test plans and procedures for system upgrades, ensuring minimal disruption to daily operations.

Paiania, Attiki, Greece

— Implementation and roll-out of the company’s new ERP system (Microsoft DynamicsNAV).— Collaborating with the company IT department in Spain, to manage the groupbrand new ERP implementation cycle, as well as seeing the full life cycle of the relatedprojects.— Key personnel for business owners in gathering information and data in order fordevelopers to design new processes and optimizing the new ones.— Group team member, to insure the right fit for the Company’s requirements and forthe projects successful delivery.— Participating in new ERP projects, to obtain full functionality, based on the users,business owners and stakeholders needs.— Create functional and technical analysis and documentation on the ERP system.— Support in solving functionality and localization issues (1 st and 2 nd level support),for the groups sites in Greece in all departments. Accounting, logistics, production,packaging, dispatching, quality.— Key contact for the company’s needs, requirements and new implementations in ITinfrastructure with 3 rd party contractors.

Marousi, Attiki, Greece

1st and 2nd level support (Front Office – LS Retail POS) and back office(logistics, finance, central cashiers) for Intersport S.A., House Market S.A. andTrade Status S.A.Testing, Implementation and rollout of Dynamics NAV and LS Retail “service packs”Rollout, support of companies new and existing activities/ promotions, according tocertain specifications.System, user and procedural documentation.Application, configuration and setup of Dynamics NAVDeploying Applications with System Center Configuration ManagerConfiguring Printers and domain network.Dynamics CRM customizationMaintenance plans for MS SQL ServerData extraction for reporting purposes via MSSQLEshop's troubleshooting and maintenance for best workflow. Installation, customization of electronic signature devices.

Spata, Attiki, Greece

Secure normal everyday operationsResponsible for company's normal everyday operations.Support on several OS’s (Windows, Linux, OSX, iOS, Android)Hardware and software support for onsite demandsActive Directory and Exchange Server administrationEnd user supportMicrosoft Dynamics Navision 1st & 2nd Level supportTelephone Center and Telecommunication administrationIT support and end user support for all HouseMarket SA stores

Metamorfosi, Attiki, Greece

-Responsible for the maintenance of SCICOM’s domain-Responsible for ERP/CRM Business solutions software installation-Customer Services Specialist oriented in hardware and software solutions-Comprehensive solutions through customer needs analysis-On-call and on-site support

-Customer & Technical support-Customers inquiries satisfaction

Tinos Island, Cyclades, Greece

Bsc Hons, Multimedia Design

Art & Design Department (Sound/ Picture Editing, Web Design, 3D/ Video Animation)

Bachelor'S Degree, Multimedia Design