Aristedes Cabrera Email & Phone Number

Managing customer portfolios and cross selling Santander products and services. Building customer confidence by making their banking experience interactive engaging and reassuring. Interviewing and processing consumer loan/credit line request for customers. Handling daily account maintenance, processing account openings and other services as necessary.

Marlborough, Ma

• Excel at selling products and services, working closely with other members of the sales team. I ensure the customers’ end-to-end needs are met. • Advise our customers and bring them the correct mobile solution for them and their family’s needs and help them close the gaps with the technology they need. • Engage my customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service. • Selling a broad range of mobile products and services, using a proven structured approach, and using developed in-depth knowledge of the latest mobile technology.

• Provide excellent customer service and assist Stratus customers via telephone, system deposits and email on issues and questions on their server systems. • Provide technical assistance with repairs and upgrades to their systems. • Notify the appropriate field support personnel of all critical calls logged by customers.• Process field reports on installations, upgrade and downgrades of system as well as provide parts and off hour support when necessary

Worcester, Ma

• As a Special Services Associates my responsibilities were to ensure that customer transactions were processed quickly and accurately. • Interacted with customers and associates in the store, to ensure that excellent customer service was achieved. • Worked at the Special Service desk answering customer questions (via telephone or in person), setting expectations, facilitating will call pick -ups and resolving any issues that arise. • Responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting.

• Assure scheduled, emergency and special order deliveries of our 631 On-Site processing retail customers, CVS and Rite Aid’s Pharmacy’s in New England and Albany districts.• Maintain inventories and supplies of all necessary materials i.e. Photo chemicals, photo paper, and photo testing materials. • Review audits and conduct analysis of inventories and schedules, make recommendations to management on changes to delivery schedule and customer stock.• Answer customers request for emergency one-hour photo supplies via telephone, computer, and fax. • Along with the customer, determine if current in-store stock will suffice and ascertain whether an emergency delivery is needed.• Using our current staff of driver, couriers, DHL, UPS, USPS or freight carriers, assure timely deliveries of materials to the customers’ location.