Primary responsibilities Facilitate growth, sales, and marketing strategies at Zackery-Brown Increase revenue generation. Reduce costs. Perform risk mitigation. Prepare overall marketing strategy. Develop programs with quantifiable objectives to measure results. Implement and manage marketing budget

• Act as key account coordinator for Sysco Foods clients and their selected projects $50k-$1M. Review logistic performance and identify efficiency action improvements• Develop close working relationship with clients.• Develop detailed understanding of clients business and business drivers.• Provide high quality, professional and consistent service to our customers.• Liaise with Director of Key Accounts, key account team members, and upper management to achieve goals and targets.• Report areas of inefficiency to operations and identify solutions.• First point of contact for key customer complaints, follow the correct complaints procedure to its conclusion. Any serious issues to be escalated to the Director.• Attend order coordination and review meetings with key customers when required.• Identify small job work, maintain job work sales records, and assist sales department in successful logistics of orders.• Any other “ad hoc” duties as required by the needs of the business.

Helped in developing customer service policies and procedures for Driversed.com. My main duty as customer service manager was to provide and guarantee customer satisfaction at all times whether it be our online students or practical "in-car" students.

-Created and implemented effective direct sales strategies and lead nationwide direct sales toward achievement of corporate sales objectives.-Developed competencies and processes required to create an effective and efficient sales organization.-Provide leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary.-Provide sales management, budget control, compensation programs and incentive planning.-Ensure effective hiring, orientation, training, development and retention of sales and clinical education staff.-Provide supervision through field visits, observations and measurement of results to include performance appraisals and salary reviews.-Proactively identify changes in healthcare, delivery systems, and competitive pressures to develop and modify strategies and tactics accordingly.-Prepare monthly, quarterly and annual sales forecasts.-Manage to meet/exceed monthly, quarterly and annual sales forecasts.-Partner with the Manager – Corporate and Strategic Accounts in the development of key customer relationship management.-Negotiate purchase agreements with the assistance of Hospital Account Managers.-Establish effective relationships and collaborations with other departments (Marketing, Finance, Customer Service, etc.) to address key business issues and opportunities.-Maintained competitive knowledge to create and adjust sales strategies.