Utilizing extensive product knowledge of The Kooples brand and The Kooples history to provide an exceptional shopping experience while building a solid clientele base for repeat shoppers.Partnering with The Kooples Men's Department to cross-sell not only our women's looks, but the looks for both Men and Women as a whole.Opening and closing shop/registers sending Beginning, Middle and End of day reports. Conducting seminars within Bloomingdale's, to work with Bloomingdale's stylists and personal shoppers to better sell The Kooples merchandise and to spread brand awareness. Cultivate and strengthen relationships with customers through one on one experiences, while remaining authentic and keeping the customer comfortable and most importantly, satisfied with their shopping experience. Achieve and exceed monthly goals for the shop using professional selling techniques, extensive product knowledge and the highest level of luxury customer service training possible.Using my up-to-date knowledge of current trends in fashion, my own creativity and the aesthetic of the company to come up with fresh, clean, modern mannequin and floor looks to better sell The Kooples garments and accessories. Remaining professional at all times, keeping in line with company's Dress Code and grooming guidelines to maintain a stunning brand image. Having an unwavering dedication and passion for the brand and remaining perceptive to the customers wants and needs to provide a superb customer experience.

Attending monthly Customer Service training meetings to better learn the product, selling style and culture of the brand. Keeping up to date with all product knowledge (ie: prices, inspirations, colors, types of hardware, and functions.)Utilizing daily, my excellent customer service training, and knowledge of auditory or visual customers to better identify what kind of customer I am helping to identify needs and wants, and to make the customers shopping experience is as enjoyable as possible. Establishing and cultivating a steady clientele base of repeat shoppers that only wish to shop with me. Working to bundle items in store and hike up my sales to ensure that I average a minimum of at least 2.5 units per transactions to better help the store make conversion. Being aggressive and multitasking on the sales floor to provide a professional and outstanding shopping experience in a fast paced environment, while assisting up to five different customers at a time. Remaining well groomed, in line with Michael Kors dress-code guidelines to remain a perfect picture of the Michael Kors brand.Making sure I meet and exceed goals set by my mangersTaking it upon myself to seek out tasks within store during downtime to maintain a clean and organized selling environment to ensure that the customer is always at ease.