Quality Assurance Analyst with 2+ years of experience in software testing within startup environments, specializing in exploratory testing, bug detection, and user experience enhancement across desktop, web, and mobile applications. Demonstrates strong quantitative and analytical skills for identifying software issues, and expertise in collaborating within cross-functional teams to align with business growth objectives. Skilled in automated and manual testing and proficient in SQL databases for data validation. Knowledgeable in software development life cycle methodologies and system architecture, with strong interpersonal skills for effective communication across teams.
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Software TesterInternational Medical Solutions, L.L.C. Apr 2023 - Aug 2024Mississauga, Ontario, CanadaConducted exploratory testing on medical imaging applications across desktop and mobile app platforms, focusing on both user interface and backend architecture. Partnered with product managers, developers, and designers to ensure new features aligned with user requirements and business needs. Identified and resolved 95% of software errors pre-release, effectively minimizing customer-reported issues. Maintained clear documentation of issues and test results, collaborating effectively across departments to support business growth. Analyzed SQL databases for root cause analysis, ensuring efficient debugging and prompt issue resolution. -
Customer Service RepresentativeMajorel Jan 2022 - Dec 2022Waterloo, Ontario, CanadaEvaluated social media and advertising content for policy adherence, ensuring alignment with client standards and improving user experience. Collaborated with cross-functional teams to present findings and recommendations during regular meetings, contributing to continuous service improvements. Generated quality reports using internally developed applications, helping to refine processes and provide actionable insights. -
Technical Support RepresentativeKellyconnect | Contact Center Solutions Feb 2021 - Dec 2021CanadaProvided technical assistance for iOS, smartphone, tablet, PC, and Mac users, managing a wide range of customer support requests. Diagnosed and resolved product-related issues for mobile and computer devices by following comprehensive documentation and troubleshooting guides. Effectively communicated with users via electronic platforms to resolve wireless device issues, ensuring accurate documentation and timely resolution. -
Customer Service RepresentativeMcdonald'S Nov 2019 - Feb 2021Canada-Responsible for greeting customers, recommending food items, collecting payments, promoting special deals, operating various tools and equipment to prepare food, maintain cleanliness, and ensuring quality control. -
Software Quality AnalystAbnetrix Feb 2018 - Feb 2019IndiaDeveloped detailed test plans and test cases covering all aspects of application functionality, enhancing software stability and market readiness. Conducted automated and manual tests to confirm bug fixes and maintain product quality, decreasing post-release issues by 20%. Utilized SQL logs to validate data, identifying root causes of software issues and improving architecture. Collaborated with teams throughout the development life cycle, using strong interpersonal and communication skills to provide clear progress updates and insights.
Ariya K Ashok Education Details
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Applied Network Infrastructure And System Administration -
Computer Science And Engineering
Frequently Asked Questions about Ariya K Ashok
What is Ariya K Ashok's role at the current company?
Ariya K Ashok's current role is Quality Assurance Analyst | Manual Testing | Automation Testing | Selenium | Java | JIRA | SQL.
What schools did Ariya K Ashok attend?
Ariya K Ashok attended Conestoga College, College Of Engineering Munnar - India.
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