Hotel Pala is has twenty one amazing rooms that cater to both local and international guests. We are a two star property that is looking to upgrade to three stars in the next 3 years.

Helped clients with project management, busines analysis and process improvement intitatives for various small to mid size businesses.

Currently responsible for working with companies based internationally (USA, UK, Aus, and more) to help fulfill client business goals.

Project manager for CG NET FTTX Greenfield ISP Project to connect 70K Subscribers in Kathmandu Valley.

LeanTask is a BPO company based out of Nepal. We serve clients in Nepal, Australia, & UK. My primary role:1. CEO & Head of Operations 2. Document & Manage client requirements 3. Develop RACIs, Process Map, DMAIC cycle4. Lead Development in #php #laravel #wordpress #ecommerce #dataentry projects

Nepal's first Online Travel Agency that allows users to book Hotels, Resorts, Destinations, Events and Transportation. My primary role:1. Create a company roadmap2. Train and develop business analysts, project managers and overall team3. Responsible for business development locally and internationally

As the Dir. of Operations I managed overall business operations with lean, effective & quality output. Moving from Pipeline to Platform! 1. Create, manage, measure, & implement company goals.2. Build leaders by enabling & delegating effectively to my directs. 3. Develop partnerships rather than vendor-customer relationships to meet goals & expectations in an Omni-channel environment.4. Improved company margins by 13%5. Lowered operational costs by 25% 6. Led cross functional teams to function effectively with streamlined processes & industry best practices. 7. Introduced, & Improved actuals/forecasts accuracy to nearly 100%8. Developed strong relations with country leaders, CEOs, Vendors, & local authorities to insure smooth & successful company operations. 9. Chair of Occupational Safety & Health Hazard Committee10. Led Labor Relationship Committee11. Provide basic project management training to Ops team12. Implement documentation practices to cross functional teams13. Manage operations & facilities for 3000+ cloud workers & 230+ FTEs.

Leading Process Improvement & supporting four different efforts dealing with Consumers, Manufacturers, Governing bodies & 3rd party entities. 1. #Salesforce data integration 2. Bulk data uploads and field validation3. Customization & alignment of data to source4. Update, upgrade ETL QPL site5. Strategize & present Process Improvements

Led full SDLC (Initiation to Deployment) Business Analysis/ Project Management efforts. • Analyzed 3rd party marketing documents to align with FRB marketing plan• Produced current state process maps by analyzing available documentation • Facilitated meetings to plan Prototype Development • Led Project Management/Business Analysis efforts for RAPID Build• Executed all responsibilities of Lead BA/PM for SWAT team • Created Future State Process Maps and planning for MVP build • Elicited business requirements to write User Stories and documented on TFS• Produced Test Scripts for all user stories to initiate testing on Prototype and MVP build• Led Functional Testing efforts on MVP• Orchestrated planned Functional Testing amongst user groups• Documented test results and defects to Requirements ID on TFS• Maintained and groomed PBIs on TFS • Planned sprints for ongoing dev efforts for various PBIs• Led project management tasks and hands-on technical aspects of UX design on Desktop, Tablet & Mobile• Collaborated with content creator/ art director/ UX designer/ publishers and developers in usability best practices and GUI standards • Led design reviews, style guideline development, and presentations• Helped development teams troubleshoot and fix UI problems• Experienced working in an agile development process • Developed requirements by analyzing target audience, objectives user needs and business needs• Participated and documented key technical meetings to guide clients towards developing effective and satisfying UI• Experienced in capturing business needs and writing user stories to translate into UI/UX by UX designer UI Developer• Led UX process (research, conceptual design, prototyping, testing) in collaboration with architects, designers, researchers, product managers and developers • Facilitated meetings to plan Prototype and MVP Development using InVision • Led Project Management/Business Analysis efforts for RAPID Build

Contracting via Apex Systems Inc.As a Business Process Consultant 2, my role is to Manage new Capabilities that are undertaken by the Marketing Digital & Social Capabilities team which includes the following Deliverables & Artifacts:1. Business Process Analysis (Current State/Future State) - Deliverable: Business Operating Model2. Stakeholder Analysis - Deliverable: RACI Matrix3. Business Process Mapping - Deliverable: Process Maps (Visio)4. Current State & Future State Analysis - Deliverable: GAP Analysis, Impact Analysis, System Analysis5. Time on Task Analysis6. Resource Analysis & Recommendation7. Project Management, Project Scope Doc., Project Plan, & Project Roadmap. 8. Presentations for Senior Marketing Leadership with effective & conclusive information.

Various Consulting engagements with ecommerce & banking clients. I also took this time to finish my Business Process Management course at UC Berkeley.

Contracting via UST Global.As a Lead Business Analyst I was responsible for the Movie Marketing Application Version 3, which was an in house application, built for Senior Leadership at Warner Bros. to help them make definite judgement & give them the ability to analyze a Title based on WB historic data. Key Roles:1. Manage MMS3 Domestic Distribution2. Manage & Lead BA team 3. Create BRD & FSD4. Current & Future State Analysis5. GAP Analysis6. Stakeholder Analysis7. Requirements Elicitation8. Powerpoint Presentation to Senior Leadership (SVP Domestic Distribution)

Developed online store, grew sales, increased foot traffic using various 3rd party sites.

Network Security Analyst working on RFIs & RFPs for Fortune 500 companies working to ensure Network & Data Security improvements.