Arjan Stet Email & Phone Number

Heerhugowaard, North Holland, Netherlands

Bravilor, a leading manufacturer of filter coffee, espresso and fully automatic machines has entrusted me with the mission of bridging these machines together. My role involves spearheading connectivity initiatives, developing value-added connectivity based services, and enhancing the customer experience.

Alkmaar Area, Netherlands

At Betty Blocks, we have established a dedicated Enterprise Customer Success Team driven by our strong belief that prioritizing our customers' success with Betty Blocks is the key to achieving long-term customer retention and cultivating brand ambassadors in the no-code application development field.We understand that our customers' success is intertwined with our own. By providing proactive guidance, personalized support, and valuable resources, we empower our customers to unlock the… Show more At Betty Blocks, we have established a dedicated Enterprise Customer Success Team driven by our strong belief that prioritizing our customers' success with Betty Blocks is the key to achieving long-term customer retention and cultivating brand ambassadors in the no-code application development field.We understand that our customers' success is intertwined with our own. By providing proactive guidance, personalized support, and valuable resources, we empower our customers to unlock the full potential of the Betty Blocks platform.- Customer Relationship & Stakeholder Management: Responsible for managing and nurturing relationships with our key enterprise customers. This involves understanding their goals, needs, desired outcomes and challenges. Working closely with them to ensure their success in utilizing the platform and our professional services.- Customer Success Strategy, Planning and Execution: Developing and executing a comprehensive customer success strategy that entails onboarding, adoption, change management and growth acceleration. We collaborate with internal stakeholders to define and implement best practices, processes, and metrics to drive customer success outcomes. Establishing goals, track customer health and adoption metrics, and implement (innovation and application development) strategies to continuously improve customer satisfaction and retention rates.- Collaboration and Cross-Functional Alignment: Collaborating closely with other departments, such as sales, marketing, product, consultancy, project management and support, to align strategies, share customer insights, and coordinate efforts. Fostering a culture of collaboration and customer-centricity throughout the organization to ensure a unified approach to customer success. Show less

Alkmaar Area, Netherlands

Innovate faster by changing the rules of application development. Using Betty Blocks as a rapid application development tool, Holder enabled companies to innovate at incredible speed.As a Commercial Director with a deep understanding of the software development and Innovation sector, I am passionate about driving revenue growth and forging strategic partnerships that propel companies to new heights. My responsibility was to align business objectives with market opportunities in… Show more Innovate faster by changing the rules of application development. Using Betty Blocks as a rapid application development tool, Holder enabled companies to innovate at incredible speed.As a Commercial Director with a deep understanding of the software development and Innovation sector, I am passionate about driving revenue growth and forging strategic partnerships that propel companies to new heights. My responsibility was to align business objectives with market opportunities in the (mainly web and IoT) software development space, in order to achieve sustainable success.My expertise lies in developing and executing commercial innovation strategies that drive revenue expansion across diverse markets. In this role, I have learned to lead a high-performance sales teams to consistently exceed targets.Key responsibilities:- Team Leadership: Building our Sales team and working close collaboration with our Professional Services teams (Consultancy, Project Management, Development, Delivery and Implementation). Fostering a collaborative and results-driven culture. - Revenue Growth: by implementing innovative sales and marketing strategies, identifying untapped market opportunities, and consultative selling in the area of innovation (web and IoT solutions) / custom software development.- Building Long-Term Customer Value: We created a cadence to continuously monitor and optimize the customer journey. We build a roadmap that helped us to build long-term customer relationships and maximize customer lifetime value. By understanding the end-to-end journey and identifying opportunities for cross-selling, upselling, and ongoing engagement, we increased customer value, advocacy, and maximized revenue. Show less

Obdam

Bouw bedrijfsapplicaties sneller met BettyBlocks. Met een flexibele werkwijze en een slim softwareplatform vertalen we jouw manier van werken in 5 dagen naar de 1e versie van een werkende applicatie. Met een nuchtere en eigenzinnige werkwijze helpen wij organisaties om snel te schakelen én in te spelen op veranderingen.Of je nu bestaande business wenst uit te breiden, nieuwe activiteiten gaat ontplooien, het bedrijf mobiel wilt maken of kiest voor meer beheersing en gemak. Betty maakt… Show more Bouw bedrijfsapplicaties sneller met BettyBlocks. Met een flexibele werkwijze en een slim softwareplatform vertalen we jouw manier van werken in 5 dagen naar de 1e versie van een werkende applicatie. Met een nuchtere en eigenzinnige werkwijze helpen wij organisaties om snel te schakelen én in te spelen op veranderingen.Of je nu bestaande business wenst uit te breiden, nieuwe activiteiten gaat ontplooien, het bedrijf mobiel wilt maken of kiest voor meer beheersing en gemak. Betty maakt het ontwikkelen van applicaties snel, leuk en eenvoudig. Show less

Responsible for all business development activities such as marketing and communication and sales. Also responsible for the aftersales management from order till implementation of our business software.

Sales employee of the TV and audio department

Marktonderzoek naar de mogelijkheden om de dienstverlening af te zetten bij een andere doelgroep.