Arjan De Wit

Arjan De Wit Email and Phone Number

Owner at my own trading company @ De Wit Online
Dronten, FL, NL
Arjan De Wit's Location
Dronten, Flevoland, Netherlands, Netherlands
Arjan De Wit's Contact Details

Arjan De Wit work email

Arjan De Wit personal email

n/a
About Arjan De Wit

Others describe my character as determined, driven and enthousiastic. I set high standards to the work I deliver.Over the past few years I have developed experience in Genesys PureConnect (former Customer Interaction Center (CIC)). I am an Interaction Center Certified Engineer (ICCE) and my knowlegde also contains the modules Interaction Marquee and Interaction Optimizer. Furtheron my knowledge contains Genesys PureCloud.Interaction Marquee is a native walldisplay solution to present Contact Center statistics in a webpage.Interaction Optimizer is part of the native Workforce Management (WFM) suite an used for forecasting, planning and real-time monitoring of the Contact Center staff.I also have developed experience in QuickCOM and VitalCAST from US company Texas Digital Systems (now part of NCR). These products gather real-time information from any source and can display through Digital Signage.Have developed expertise in building websites with open source Content Management Systems WordPress and CMS Made Simple and numerous of its modules. I am also experienced in e-commerce suites WooCommerce and PrestaShop.

Arjan De Wit's Current Company Details
De Wit Online

De Wit Online

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Owner at my own trading company
Dronten, FL, NL
Arjan De Wit Work Experience Details
  • De Wit Online
    Owner At My Own Trading Company
    De Wit Online
    Dronten, Fl, Nl
  • Kpn
    Consultant I Senior, S And D Application And Data Ec Cc Genesys
    Kpn
    Dronten, Fl, Nl
    View
  • Kpn
    Consultant I Senior, S&D Application & Data Ec Cc Genesys
    Kpn Jan 2016 - Present
    Houten
    As Consultant working in the Genesys Contact Center team I am an advisor to our cutomers owning a Genesys Cloud or Genesy PureConnect contactcenter platform.My advises mainly contain functional configuration of their Unified Communications call flows, Workforce Management and real-time Walldisplays.With expertise on Interaction Marquee (realtime wallwoards), KPN Wallboard Manager (Digital signage) and Interaction Optimizer (WFM) I am capable of helping customers with their best possible configuration and software solutions. I also have skills on Customer Satisfaction and Interaction Quality Management. When it comes to Customer Experience and supervising I can help our customers take their contactcenter to the next level.
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  • Kpn
    Engineer, Zm Cis Oper Si Cc Mms C&Cs Conslt&Design
    Kpn Oct 2011 - Jan 2016
    Houten
    During this function I am responsible for planning and execution of several Interactive Intelligence CIC projects and projects regarding Digital Signage QuickCOM and VitalCAST, bothe Texas Digital (part of NCR). I am also responsible for the personnel resource planning of our department in terms of projets and support.
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  • De Wit Online
    Owner At My Own Trading Company
    De Wit Online Jun 2011 - Present
    Dronten
    De Wit Online is a trading company in batch goods with points of sale through online web shops. We sell consumer goods within Europe through E-commerce platforms Wordpress, Woocommerce and Prestahop.
  • Newtel Essence
    Projectleade
    Newtel Essence Oct 2007 - Oct 2011
    Vianen
    When working in this job I was responsible for implementing Interactive Intelligence Customer Interaction Center (CIC) and Texa Digital narrocasting solutions QuickCOM and Vitalcast.
  • Royal Dutch Army
    Non Commissioned Officer, Strategic Leadership
    Royal Dutch Army Nov 1993 - Sep 2007
    Communications specialist.Teamleader and coach of mobile datanetworking teams up to 25 people and instructor in the field of Telecom and Tactical Military SkillsConsultant to the Battalionsstaff in th field of HF-VHF Radio- and Datanetworking.
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Arjan De Wit Skills

Ict Voip Telecommunications Call Centers Contact Centers Prince2 Call Center Project Planning Training Web Design Narrowcasting E Commerce Train New Employees Train The Trainer Trading Web Development Web Content Management Prestashop Telephony Information Technology Wordpress Woocommerce

Arjan De Wit Education Details

  • Koninklijke Militare School
    Koninklijke Militare School
    Communicatie En Netwerken
  • Middelbare Technische School
    Middelbare Technische School
    Electrotechniek
  • Middelbare Detailhandel School
    Middelbare Detailhandel School
    Commerciële Richting
  • Openbare Mavo Wildervank
    Openbare Mavo Wildervank

Frequently Asked Questions about Arjan De Wit

What company does Arjan De Wit work for?

Arjan De Wit works for De Wit Online

What is Arjan De Wit's role at the current company?

Arjan De Wit's current role is Owner at my own trading company.

What is Arjan De Wit's email address?

Arjan De Wit's email address is ar****@****kpn.com

What schools did Arjan De Wit attend?

Arjan De Wit attended Koninklijke Militare School, Middelbare Technische School, Middelbare Detailhandel School, Openbare Mavo Wildervank.

What skills is Arjan De Wit known for?

Arjan De Wit has skills like Ict, Voip, Telecommunications, Call Centers, Contact Centers, Prince2, Call Center, Project Planning, Training, Web Design, Narrowcasting, E Commerce.

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