Arjay Fernandez

Arjay Fernandez Email and Phone Number

Engineer| Senior Implementation Specialist| Senior IT Business Analyst| IT Functional and Technical Administrator and Support| Senior Analyst| Planview| SAP
Arjay Fernandez's Location
Calabarzon, Philippines, Philippines
About Arjay Fernandez

o Experience in IT functional and technical fields performing System application administration and support. I was able to work in different department like Project Management Office (PMO), Workforce Management, Financial Business Controlling, Innovation, Research and Development (R&D), Global Synchronization (GDS) of Master Data of finished goods and recently into Workforce Management for Projects & Resource.o Has been involved in implementation of change request and minor/major application upgrade, application and reports development and testing, enhancement of existing and future software packages in ERP system and its reporting tool. Attend kick-off, testing (UAT) and deployment/cut-over meeting, core team meeting, process flow improvements, documentation and some Project Management.o Have good communication & relationship with the Vendor, IT consultant, Partners and Directors, and OR (operation readiness) team, Team Manager, Project Manager, and Process Owner and even in our Stakeholder.o Engage with multiple and global SAP systems for SAP Access Security and Risk Analysis. Pass multiple and series of audit for SOX compliance. o Able to gain the management trust and having commendation on task handling and ownership in all project, process and task assign. Having excellent ability in analyzing and evaluating detail to provide improvements.o Experience to handle Business Process transfer thru series of trainings, knowledge sharing, calls and video conference meetings. And able to propose and build SLA & KPI Matrix of a process.o Handle people thru positive client/customer relationship and proper communication, effectively negotiate deadlines and process to meet requirements. Good in listening, verbal and written communication.o An organized, detail-oriented, conscientious and efficient in fast-paced multitasking environments, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.o Creative, resourceful and flexible, able to adapt on a fast paced environment to changing priorities and maintain a positive attitude and strong work ethic.

Arjay Fernandez's Current Company Details

Engineer| Senior Implementation Specialist| Senior IT Business Analyst| IT Functional and Technical Administrator and Support| Senior Analyst| Planview| SAP
Arjay Fernandez Work Experience Details
  • Pwc South East Asia Consulting
    Implementation Senior Associate
    Pwc South East Asia Consulting Nov 2022 - Dec 2023
    Project Portfolio Management Tool - Shibumi Implementation: There is a need from PMO department to have a real time or live digital Project Portfolio Management (PPM) tool that helps tracks Projects plan. Risk registry, status reports, Budgets – Actuals, Forecast & Targets, and to reduce manual (excel-based) administrative task. Work as internal IT Business Analyst, IT Technical and admin implementation & support, Application Developer, Tester, Technical writer for documentation, and some Project Management of PwC Shibumi PPM/SPM tool implementation for PMO department.  Execute task and activities needed to support the deployment or implementation of Shibumi. Like securing Technology Readiness Framework (TRF), setting up soft-token and multi-factor authentication registration for access, gather business requirements (templates), data preparation (data sets, WIP extract, JBT, PET), documentation, and other administrative task.  Attend Shibumi App Admin training to familiarize and gain knowledge in Shibumi design and configuration as App Admin. This include but not limited to: Template design & architecture, creation of Attributes/fields, Views & Tabs, Dashboard & Presentation, Metric design, expression, programmable logic behind it, calculated fields and user roles or access administration. Manage to have Shibumi Kick-off, Intro & awareness session, Sprint Planning & Playback, and its workshops session online and when they visit here in Makati, Manila, Philippines. Handles further development of PwC Shibumi Application to align or address business needs up to its Go-live. This includes implementation planning, requirements gathering, design, coding, testing & support.
  • Fluor Corporation
    Planview Enterprise System Administrator And Support
    Fluor Corporation Jun 2018 - Dec 2021
    Fluor Cebu City, Philippines
    June 22, 2018 – December 31, 2021 - Fluor Daniel – CebuJune 22, 2018 – October 31, 2020 - Fluor Daniel – Cebu via Yondu IncorporationDepartment: IT-GMCLevel & Position: Planview Enterprise PRM AdministratorWorkforce Management (WFM) Administrator: Planview Workforce Management application support including application configuration, change management (UAT), data migration/import, report development, and administration – user access management, ERP technical & functional support. Participate in UAT for changes/upgrades for enhancement or resolution Ensure implemented changes to solution configuration are documented as part of change management process and update work processes and training materials Document software errors and enhancement requests and submit them to Level 2.0 Support furthermore submit PV Customer Care ticket for team identified issues for escalation. Manage and monitor daily/weekly SnapLogic (replace the Opensuite) data transfer interfaces and interface error logs to ensure the scheduled interfaces run successfully; validate data interfaces logs and investigate/resolve any errors Monitor and review Planview scheduled jobs (Jobstream) to ensure Data Mart refresh/run successfully, Run SQL script for validation and troubleshoot any issues/findings may come Quality report development in DEV and validate deployed report development in PROD to ensure it is properly working as design by the business Document potential / proposed configuration changes required by the Business Line Assist and support SME’s and End User on WFM Work (Project) and Resource management process, validate and resolve any reported issue from the business,  Conduct knowledge transfer/sharing of Planview Enterprise (WFM) Application within colleague (L1-L2), SME’s, and other business end users.
  • Henkel Asia Pacific Service Centre
    It Business Specialist And Planview System Administrator
    Henkel Asia Pacific Service Centre Dec 2013 - Jul 2017
    • Planview Business Administrator- To provide support in maintaining, design and implementing enhancements to the existing and future software packages, technical maintenance and user administration of StageGate System and attach BI system(s) and to provide technical solution or advise to resolve issues coming from the system.- Maintain, configured and enhance the required system thru Change Request- Provide in time user and key user technical support and a technical accurate and reliable data pool of R&D project Data.- Be a second level IT support/user admin to standard user and third level support layer for technical issues to the StageGate process owner and innovation champion team. - Managing and maintains Architecture of Primary and Alternate Structure, Lifecycles, configured screen and its Rule, and Scripted dialogue.- Assisting Project Manager for Analytics and Reporting Portal in creation and publishing dashboard, and managing Portal Users and Publishing Groups.- Acquire knowledge in IT systems, SAP Business Warehouse, User Administration and support, SQL query and development, and knowledgeable ticketing tool processes. - Provide process documentation and knowledge base for software errors and its solutions.• SAP BI/BW Authorization and BW Data upload & analyses.- For R&D reporting period, validates and analyse using validation tool and BEX Analyzer. - Experience in ETL and data upload using UCMON, RSPC, and RSA1 tcode. • Global Data Synchronization - Product detail and pricing publication to customer/client online site in coordination in client sales team with SAP validation and material workflow fixing troubleshooting• WERCS Safety Data Sheet - SDS publication of Henkel product to customer/client system to assist companies managing regulated products including the safe handling, storage, transportation and disposal for sustainability goalsDepartment: Global Data Sync for B&L; Business Controlling & Innovation Support for Adhesives
  • Accenture In The Philippines
    Geek Squad Fulfillment
    Accenture In The Philippines Apr 2013 - Nov 2013
    Work within Project and system/s as:o Black ops member of Geek Squad.o First level for machine diagnostic and repair.o Support nature is mainly on Virus Detection and Removal.o Then became Covert Ops member of Geek Squad Online Support.o Performing different repair online like Software troubleshooting, Email set up and troubleshooting, Virus Detection and Removal, PC Set up and Tune up and also Printer Set up and troubleshooting.o Became a hive leader handling 7 agents.
  • Accenture In The Philippines
    Sap Grc Ac Administrator And Support
    Accenture In The Philippines May 2010 - Mar 2013
    Philippines
    Application and System: • Experience on ECC 6.0 & BI, Development, Acceptance and Sandbox• ATLAS, STARGATE, FCC/ERS-FCC, SOLMAN, One health It, Shell People, BW• Magellan PRD. Chemicals, Gas & power, Ep Blue Print, Sabrix• SAP GRC 5.3 & GRC 10Work within Project and system/s as: o SAP GRC AC Security Administrator o CUP & SPM support and Business Continuity Plan (BCP) point of contact for SAP GRC ACo SAP GRC Task: User access provisioning with “one role per component” – create, modify, delete and maintain. Work with all Shell SAP GRC system on Production named PG1, PG2, PG3, PG4, PG5, PG6 and AG1 to AG6 non-production systems including Development and Sandbox. Experience on Access Risk Analysis (ARA/RAR), Access Request Management (ARM/CUP) and Emergency Access Management (EAM/SPM). Monitor and start/stop RAR background jobs, adhoc, and daily synchronization. Check system performance, report and troubleshoot if there is slow system performance. Assigning and removing user mitigated risk, mitigated control assignment, risk ID and date for temporary access on it.  Perform or ensure BCP scenario if CUP & SPM request automation is not working or down. Control, maintain, and monitor the use of Emergency ID with in systems, max of 2 days validity only. Monitor Firefighter ID (E&HP) from its SPM back-end (firefighter dashboard, the ABAP reporting component) and ensure change of CAD when there are change of user role as approver and reviewer Provision emergency, generic and test IDs’. Also perform manual provisioning for E&HP during BCP scenario 2 in which automatic provisioning to ERP system is down or unable to synchronize request access.  Remediate invalid FFID assignment; maintain owners table, controllers table, and firefighter table. Assigning and removing user mitigated risk. Handle GRC role modification process, and ensure project Manual of Authorities (MOA) keep updated. GRC on call support during week end for 24 x 7 supports.
  • Accenture In The Philippines
    Sap Authorization Administrator And Support
    Accenture In The Philippines May 2010 - Mar 2013
    Philippines
    Application and System handle: • Experience on ECC 6.0 & BI, Development, Acceptance and Sandbox• ATLAS, STARGATE, FCC/ERS-FCC, SOLMAN, One health It, Shell People, BW• Magellan PRD. Chemicals, Gas & power, Ep Blue Print, Sabrix• SAP GRC 5.3 & GRC 10Work within system/s as: o Shell Application Support Desk o SAP Functional Security and Authorization – SAP AFSo SAP Security Authorization task: Process user access provisioning creation, modification, deletion, and password reset.Changing or assigning ID into agreed user type (dialog, system, communication, service) and user Groups.Access controlling like Emergency ID for SAP IT users on production and non-production use.Document request/access request to guarantee SOX compliance maintain. Well practice and apply audit wise work and thinking.Perform post review on user access provisioned as part of auditing process checks.Ensure meet ticket SLA.Process I.T user access request like CUTOVER access with high priority for they can perform their schedule critical activity in certain period of time and day.Work on Missing User Authorization issue/error and assign according on business approval. Use SU53, SU01, SU10, SCUL, SCUG, and SUIM.Provide or extract SAP logs for quality use and SOX compliance check.Post portal notes and announcement. Using portal and SM02Perform GRC and RMDB (role mapping database) checks for SOD (segregated of duties) and SA (sensitive access) controls and monitoring.Perform additional task from Basis team for daily monitoring like operating system monitoring (ST06/ST06N), user list (SM04), work process (DIA, BGR ,UPG, SPOL) or long running jobs (SM50), display application/SAP server (SM51), analyze system logs (SM21), failed updates monitoring (SM13), display and delete locks (SM12). This are monitored and ticketed to SAP Escalate SAP notes and developers key if there is.
  • Accenture In The Philippines
    Oracle 11G Training And Workshop
    Accenture In The Philippines Nov 2012 - Dec 2012
    o Oracle 11g (learning experience – Accenture classroom training) SQL fundamentals I and II – programing / coding Oracle Database Server Architecture : overview Installation of Oracle Software Managing Database Instances Managing ASM Instances Performing Database backups and recovery and its concepts Administering User Security
  • Nidec Copal Philippines Corporation
    Process Engineer
    Nidec Copal Philippines Corporation Apr 2009 - May 2010
    for plastic injection department, Q.A. /Q.C. Engineer, Jobs: plastic injection engineer, AUTO-CAD operator for technical documentation support. Study and develop new parts product like development of product TUBS and MEDISENCE, DALLAS customer. Work instruction maker and other documentation work, product quality control and assurance inspector.
  • Ionics-Ems Inc.,
    Process Engineer
    Ionics-Ems Inc., Nov 2008 - Feb 2009
    On Job Training (OJT). Intern.

Arjay Fernandez Education Details

  • Meralco Foundation, Inc.
    Meralco Foundation, Inc.
    Information Technology
  • Lyceum Of The Philippines - Laguna
    Lyceum Of The Philippines - Laguna
    Computer Engineering

Frequently Asked Questions about Arjay Fernandez

What is Arjay Fernandez's role at the current company?

Arjay Fernandez's current role is Engineer| Senior Implementation Specialist| Senior IT Business Analyst| IT Functional and Technical Administrator and Support| Senior Analyst| Planview| SAP.

What schools did Arjay Fernandez attend?

Arjay Fernandez attended Meralco Foundation, Inc., Lyceum Of The Philippines - Laguna.

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