Arjit Bhalla Email & Phone Number

Hobart, Tasmania, Australia

Melbourne

• Identifying market opportunities for products and services by contracting and undertaking new reference sites• Developing strategies to establish new relationships and positively engage existing customer base by addressing their needs and cross-selling other products of the company. • Exploring demand and market response for new and existing products to gather statistical information to target potential customers • Supporting campaigns and deliver product presentations and proposals to stakeholders to achieve ROI • Responsible for leading a team in office meetings and training junior team members off-field to ensure personal/team goals are aligned with company values• Act as a sales expert to advise marketing and production team Achievements• Achieved sales of minimum $25k every week which is 20% more than my assigned KPI• Maintained conversation ratio of 1:3.5 by selling on the same day and by following up on clients • Generated at least 40k revenue for the company from self- generated leads and cross selling other products• Received recognition for over a $1 million in sales in the first 10 months of my job • Trained more than 15 design consultants and new managers at customer appointments

Melbourne, Victoria, Australia

Effectively sold company services to a broad customer base and built great working relationships with the customers.Explained the benefits of specified services, concisely detailing all prices, offerings, and company policies.Achieved daily goals set as part of a larger effort to drive measurable sales for the company's success.Provided any other assistance needed with adding new service or making changes to their existing service.Adapted to changes and learned new software related to my role within the organization such as Vtiger, Niel Patel, Google Ads, etc. Created and maintained complete records for all leads and customer interactions within Vtiger CRM software.Created events in Vtiger CRM software for the booked appointments, forwarded them to the manager, and assigned them to the respective BDM(Business Development Manager).Managed inbound and outbound calls and email communications. Ensured high levels of customer satisfaction by providing superior sales service by assessing customers’ needs and provided information and assistance on product services and features. Attended and participated in sales meetings to communicate with managers, stay motivated and discuss goals. Maintained knowledge on current sales and promotions, policies regarding payment exchanges, and security practices.

Melbourne, Australia

• Provided quality customer service, requested information, and resolving complaints.• Multi-tasking skills to handle multiple mediums of communications simultaneously, including phone, email, and chat whilst working in a fast-paced environment.• Used MYOB to manage accounts of the head office (Wholesale) and retail stores for invoicing, tax management, payroll, and expenses.• Monitored daily inventory alerts and maintaining inventory levels as required.• Managed inbound and outbound calls and email communications with wholesale and retail customers. Act as a focal point for all client inquiries in the area of control.• Provided insight and develop strategies to create better services, content, and business improvement within our company.• Ordered, compiled, and shipped samples to existing and potential customers. • Continuous improvement of the company standards by reviewing policies and procedures.• Liaised with key internal and external stakeholders• Managed Social media(Facebook), and Google My Business Account.

Melbourne, Australia

Assisted company director, account manager and creative strategist to manage clientcampaigns and writing/researching content for the website to assist with leadgenerationMain Platforms and Tools: Google Analytics, WordPress, Keyword Planner, Neil Patel &TrelloCollaborated with the marketing team to strategise and drive digital marketingcampaigns & attended client meetings to assist with insightsAssisted with proposal production and client presentations and created content foronline propertiesResearch and assessment of Inbound/Outbound sales and client introduction tactics.Research into new marketing tools to be used within the business such as marketingautomation platforms; then creating a relevant road-map to implement the technology.Researched and compiled Data from Analytics reports and improving User Experience,Lead scoring processes, assessment of viable sales metrics maps and completed weeklyreports to internal management Highly developed project management skills with an ability to manage priorities across a range of projects and tasks

Melbourne, Australia

• Efficiently communicated with the customers.• Mediated problems between the team members to settle disputes. • Assisted management with inventory control and stock ordering. • Responsible service of alcohol to the customers.• Clearled expired stock from the aisles.

Pathankot Area, India

• Meeting existing distributors, wholesalers and small shop owners to maintain a healthy relation.• Analyzing the feedback from the customers.• Meeting intermediaries to know about the influenced buying behavior of customers due to a new product or any other reason.• Arranging meetings of the owner with new profitable and reputable intermediaries.• Knowledge on the fluctuating market price of raw materials and negotiating with the suppliers accordingly.• Reviewing existing marketing policies and making changes per market trends.

Master Of Business Administration (Mba), Marketing/Marketing Management, General

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Activities and Societies: A.B.V.P(Student union), Badminton, Dance performances.