Arjodita Mustali Email & Phone Number

Tirana, Al

Tirana, Al

•Experienced CEO and expert in a newly established management consultancy and leadership development company. •Proven track record in driving organizational success, optimizing performance, and fostering effective leadership practices. •Skilled in strategic planning, operational efficiency, and delivering tailored solutions to enhance business outcomes. •Strong background in leadership development, designing and facilitating training programs to cultivate skills and drive innovation. •Trusted advisor to diverse clients across industries, providing guidance on strategy, change management, and talent development. •Visionary leader with a passion for inspiring individuals and achieving exceptional results.

Tirana, Albania

CEO; Head of Business Consulting Department; Partner & Co-founderVigàn Group is an outsourcing services company specialized in Knowledge Consulting, business transformation.Main responsibilities:Creating, communicating, and implementing the organization's vision, mission, and overall direction.Representing the organization for civic and professional association responsibilities and activities in the local community, the state, and at the national level.Leading the development and implementation of the overall organization's strategy.Soliciting advice and guidance, when appropriate, from a Board of Directors.

Tirana, Albania

As the General Director of ABSA, I represent and defend the common, economic, and professional rights and interests of ABSAs members, the (BPO) sector employers, and employees for the foreign and domestic market. ABSA advocate BPO and ITO sector (customer care services, financial management, human resources, marketing, online promotion, localization, etc.)Main responsibilities:Create a singular vision and that provides unity and inspiration within the organization.Ensure that all implemented activities are relevant to the mission and vision of the organization.Be the public face of the NGO.Identify fundraising strategies that benefit and complement the mission and vision of the NGO.Manage the Project Managers and PR teams. (to achieve new collaborations and apply in a recent call for proposals at national and international level)

Tirana, Albania

Partner & Co-founderAs a Co-founder & Partner, I have started UnitCenter with the help of other business partners.UnitCenter is an outsourcing services company specialized in Sales and Virtual Assistance.Main responsibilities:Identifying Market OpportunitiesGuiding The Board Of DirectorsTaking Financial Decisions and developing a business plan with all the short term and long term goals of the business.I work closely together with other cofounders and partners in defining a business model, mission, and vision of the company.

Tirana, Albania

General Manager & Administrator; Partner & Co-founderUnitCenter is an outsourcing services company specialized in Sales and Virtual Assistance.Main responsibilities:- Obtains profit contribution by managing staff, establishing and accomplishing business objectives- Increases management's effectiveness by orienting, training, coaching, counseling, and disciplining managers; communicating values; strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing a climate for offering information and opinions- Develops strategic plan by studying technological and financial opportunities- Accomplishes subsidiary objectives by establishing plans, budgets, and result measurements- Builds company image by collaborating with customers, and employees; enforcing ethical business practices- Maintains quality service by establishing and enforcing organization standards

Empowering Women Globally and Acting Locally.

Evolve is a recruiting and training agency. Also is focused on giving commercial advices to the contact center that offer every kind of services ( forex, telephony, energy ect) . Evolve staff is specialized to follow and manage start - up in marketing and telemarketing.

Sales Director :Sells services by implementing sales plans; supervising sales managers.• Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.• Establishes sales objectives • Implements sales programs by developing field sales action plans.• Maintains sales volume• Maintains sales staff by recruiting, selecting, orienting, and training employees.• Maintains sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Contributes to team effort by accomplishing related results as needed.Project Manager: Accomplishes project objectives by planning and evaluating project activities.• Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.• Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.• Meets financial objectives • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Responsabile risorse umanePianificare i nuovi progetti che arrivavano dai clienti del Contact center ( trovare le risorse adeguate per i progetti, gestire le risorse, seguire i progetti, report, ecc)Rispettare gli obiettivi aziendali. Training motivazionale per gli agenti, supervisori .

Dirigere e gestire il settore del' alluminio (prodotto energia elettrica di alta tensione)Coordinare il lavoro degli agenti in tutta la nazione. Realizzare gli obiettivi giornalieri e mensili (vendita).

Master'S Degree, Italian Language And Literature

Titolo della tesi: La liberta' e l'intelligenza della donna in Goldoni

High School Diploma

Master In Business Administration, Business, Management, Marketing, And Related Support Services