Software Engineering Team Lead
CIO - MRDR Fortification - Software QA Tester / Lead• Plan, Prepare and Execute test cases• Attend client business requirement, application design demo and test case review calls• Attend daily stand-up, defect, iteration planning, lessons learned and project retrospective calls• Ensure timely project status reporting to the management and clientsMicrosoft O365 Concierge - Application Support Engineer• Guide customers in onboarding their businesses to Office 365 services like Exchange Online,SharePoint Online, Lync Online, Office 365 Pro Plus and Yammer• Provide support for these SMB customers, with the goal of solving the issue in the first call• Document and report to Leads and Blues any gaps, issues etc.• Build relationship to create, reinforce, motivate, and guide customers and partnersWindchimes CTS (American Telecommunication Company)Software QA Tester / Lead• Plan, Prepare and Execute test cases• Attend client business requirement, application design demo and test case review calls• Attend daily stand-up, defect, iteration planning, lessons learned and project retrospective calls• Ensure timely project status reporting to the management and clients• Create metrics, job-aids and innovations to ease project work effort• Provide test data and assist other teams on their testing• Effectively communicate with US counterparts• Comply with business continuity plan, client contract and ensure that security measures are strictlyimplemented to guarantee confidentiality, integrity and availability of information• Organizes knowledge sharing sessions, engagement programs and activities to the project• Coordinate error from Front End to Tier2/3 Development for necessary changes• Acts as the single point of contact on defects arises in system testingMicroFocus - WMT - SMART (Walmart) - Software Developer• Perform migration testing (systems from UNIX to LINUX) with programming using C language
