• Provide a high quality service to customers (internal and/or external) by telephone, email and in writing to agreed Weatherford customer service standards.• Maintain proper and adequate records of trainings and courses completed by staff.• Assist with implementation of Competence Programs.• Retain and uphold individual Competence Portfolios for employees.• Liaise with Regional Training Department representatives to identify training schedules/plans available.• Keep… Show more • Provide a high quality service to customers (internal and/or external) by telephone, email and in writing to agreed Weatherford customer service standards.• Maintain proper and adequate records of trainings and courses completed by staff.• Assist with implementation of Competence Programs.• Retain and uphold individual Competence Portfolios for employees.• Liaise with Regional Training Department representatives to identify training schedules/plans available.• Keep training plans valid and updated.• Liaise with delegates and prospective delegates to acknowledge bookings and provide details about courses according to departmental and overall Weatherford processes.• Validate traveling requirements for delegates and/or instructors when needed. Traveling arrangements may include, but not limited to: obtaining Invite Letters to Locations, obtaining Visas to various Locations, acquiring and arranging accommodation, internal transfers, etc• If and when needed, arrange stationary, charts, book and prepare conference rooms, obtain learning material.• Assist with arrangement of printing learning material.• Maintain training records using E-connect system.• Assist Trainers and Instructors with preparing of presentation materials (i.e. handouts, forms, etc)• If and when required, research for third party training providers based on specified training requirements.• Obtain quotes from external suppliers for training service. Seek appropriate approvals for the quotes. Administer processes of internal Weatherford paper work in relates to outsourcing of training services• Arrange equipment model shipments for trainings.• Any other reasonable duties as required by Supervisor/Senior Manager. Show less

• To monitor market trends, sales integrity and sound customer follow-up.• To monitor service level KPIs and manage accordingly to hit the team targets.• To prepare monthly reports on KPI and team performance.• To envisage opportunities, manage change and forge effective supplier relationships.• Negotiating sales [price and profit] with corporate clients, retail chains and wholesalers. • Understanding customer’s needs and offering alternate freight options saving cost and… Show more • To monitor market trends, sales integrity and sound customer follow-up.• To monitor service level KPIs and manage accordingly to hit the team targets.• To prepare monthly reports on KPI and team performance.• To envisage opportunities, manage change and forge effective supplier relationships.• Negotiating sales [price and profit] with corporate clients, retail chains and wholesalers. • Understanding customer’s needs and offering alternate freight options saving cost and time for both the parties.• Attracting and securing major new corporate accounts. • Conducting trade research, analyzing and identifying trends, product and range development, product positioning and merchandising. • Dealing scope of business with sales orientation and optimization.• Tracking and tracing of shipments. • Booking cargo space with different carriers.. • Assisting customer on Insurance policy for high value shipments.• Responding to customer’s claim on the insurance policy for mishap during shipping• Identifying DANGEROUS GOODS from MSDS and approving the shipping as per IATA regulations. • Taken care of all Schlumberger shipments via air and road, while meeting the strict deadlines for the need of oil field equipment being transferred to various parts around the world• Co-ordinating with the procurement / supply chain and technical operation department of a five star airline like Qatar Airways for immediate transfers of aircraft spares to different vendors around the world.• Submitting monthly and weekly reports to the customers as well as immediate supervisors.• Being at the Key Accounts Desk, attended to highly prioritized requests from Key customers like US Military (Al Udeid Air Base & Camp Al Saliyah), Dyncorp, Halliburton, Mannai, Al Jazeera Sattellite, HalulOffshore,Weatherford, Qatar Foundation etc..• Plan and organize the best route for shipping particular goods based on their characteristics, perishability, and cost. Show less