Arjun Basu Email & Phone Number

Delhi, India

Asia Pacific, Based Out Of India

• Understand nature of business of the allocated group companies, customer expectations & local compliances.
• Assess the companies' current process controls & risks, especially in Management Systems, Quality Assurance along product development & supply chain, Risk Management, Product Compliance and Sustainability status..
• Lead development of Integrated Management Systems by guiding employees to achieve customer satisfaction efficiently and effectively.
• Support Group initiatives to define and implement best practice solutions for group supporting functions.
• Support in creating trackable measures for Sustainability within the responsible areas.
• Initiate, lead and provide support to establish a Quality Roadmap through a list of Measures.

India

• Built & led teams for Product & Supply Chain Management in the new entity of Würth Group India; rationalized the Product range in coordination with Group companies, & re-modeled the Supply Chain process to reduce risk.
• Built a Quality organization with a single window Quality approach in the areas of Complaint Handling system, Product complaint follow up, Supplier audit, MSDS Management, Receiving Inspection & Warehouse Procedures.
• Program Head for Goods & Services Tax (GST) implementation in line with changes to India’s Indirect Tax mechanism ensuring compliance, process-re-engineering & optimization, coordinating with Würth -IT to ensure smooth.

Delhi, India

Provided strategic, tactical & operational inputs to small & medium size retail companies & retail suppliers on Assortment, Procurement, Supply Chain & Sales Management

Mumbai Area, India

• Provided strategic inputs as part of the Executive Committee to set up a profitable business & make operating profits within a short period
• Built successful assortments across multiple format stores within Reliance Market to ensure operating profits within a short period
• Provided strategic & tactical inputs for all promotions & events
• Provided leadership inputs & controls to Merchandising teams to ensure successful store roll-outs at rapid pace with highest industry standards of merchandise availability in both range & promotion

Bengaluru, Karnataka, India

Antwerp, Flemish Region, Belgium

• Handled an established business with experienced teams in a mature country (Belgium)
• Provided strategic & tactical inputs as part of senior team for Makro Belgium
• Implemented customer solutions for Makro Belgium by creating worlds of competence from international best practices, from concept to execution, as cross functional head

Bengaluru, Karnataka, India

• Operated a large store profitably in UK, including the busy Christmas trading period
• Provided vision, developed short & long term strategies for different product categories, set targets and achieved targeted turnover, margin & throughput for Metro India
• Provided leadership to Buying & Merchandising teams to build a successful assortment through constant rationalization of over 12,000 Stock Keeping Units in Non Food, & ensure, by industry standards, highest.
• Provided leadership to Buying & Merchandising teams & vendors across categories in Metro India to adhere to a supply chain to cater to an automatic order processing system at a time when vendors were not organized
• Initiated & implemented successful marketing drives, promotions & events
• Conducted feasibility study as international team member to open Metro Pakistan

Chennai, Tamil Nadu, India

• Set up operations, built teams & created a successful business model in internet retail
• Ensured the best offers for customers in the industry & in retail from merchant partners
• Defined, detailed & implemented, through partners, operating procedures for secure payment gateway, logistics systems, cash-on-delivery & 24 X 7 customer management

Bengaluru, Karnataka, India

• Was part of the start-up team for establishing retail presence of Disney licensed merchandise through Disney branded stand-alone stores & shop-in-shops, and in non-Disney branded relevant retail outlets
• Set up a unique distributor driven zero inventory profitable business model for creating Disney licensed merchandise presence at retail outlets across relevant categories

India

• Handled business from traditional trade channels through upward progression as head of area, small & large branches, & multi-branch head
• Increased market share in a competitive industry & in competitive markets such as from 8% to 15% at Kanpur, from 7% to 10% at Jaipur, & in a high share market from 55% to 60% at Lucknow branches

Kolkata, West Bengal, India

Kolkata, West Bengal, India

• Developed new products, improved performance of existing products & conducted assembly line trials to stabilize production runs

Education record

Education record

Education record