Arjun Bisla Email & Phone Number

Stone, England, United Kingdom

In this System manager and development officer position I have been given the responsibility to manage and implement a new system which is currently being used by our protect and prevent teams. Given this role, I have the responsibility of managing the two teams which includes meeting at various stations over Staffordshire and remotely updating and adding.

Telford, England, United Kingdom

In this supervisor role at Stadco it has given me the opportunity to utilise my skills from previous roles to implement in this current role as it has involvement within the service desk analyst side and also implementation of new IT Projects.One of the main projects I have been working on within Stadco is a Microsoft Intune Project. From this project I.

Wolverhampton, England, United Kingdom

• In this analyst role it obtains complex data which is from various different companies and requires aseries of actions to resolve these issues. This has broadened my experience to handle diverse situations.This can be.
• Managing and monitoring systems and reporting issues when occur
• Correction and completing databases and reports
• Logging, updating and resolving issues from to new to existing
• Third - First level support on various systems
• Replacing, reconfiguration of hardware

Sheffield, England, United Kingdom

• Duties included:
• Employed to Corporate Services as a Project Manager to deliver various initiatives including implementing application upgrades, integrating Could Technology via AWS and decommissioning redundant hardware
• Providing 1st line support to users in both UK and Ireland remotely to ensure issues were resolvedin a timely manner
• Monitoring the service desk mailbox and responding to queries in a timely manner
• Engaging with customers to provide 2nd line support and provide fixes to various sites in the UK
• Supporting the projects team with small rollout projects by taking meeting minutes, capturing actions, risks and issues and assisting the project manager with general support

Dudley, England, United Kingdom

• This support hub analyst role at Ngeneration has given me the capability to handle first, second and thirdline support to our cliental. From this role it has enabled me to utilise my skills and services in which Ihave.
• Call logging and data capturing
• Second/third level end user support - Q/A
• Call escalation to resolve issues
• Management of service level agreements
• Recording, analysing and reporting of call statistics and data

Wolverhampton, England, United Kingdom

My part-time role with Angel Care Homes involves me providing ad-hoc support to a local Care Home business, consisting of three care homes. Whilst the role does not require me to undertake a set amount of hours each week, I am the key point of contact for any IT issues the staff may face. I am also able to manage the job whilst studying in my final year of.

Wolverhampton, England, United Kingdom

Whilst studying at University, I took on a summer job with Sainsbury's to make some extra money over the holidays and to help pay off some of my student debt. The role which I was given was to support the home delivery team to ensure customers deliveries were packed and delivered on time. The role was very much a team based position but I was expected at.

Bachelor Of Science With Honours, Business Information Technology, First Class

A Levels

Business Studies - C ICT - A* Law - A EPQ - B