Arjun Dhadwal Email & Phone Number

Birmingham, England, United Kingdom

Prospecting & Outreach: Conducting research to identify and target key decision-makers within our ideal customer profile (ICP). Proactively engaging leads through a mix of personalized emails, cold calling, and social media outreach (LinkedIn, etc.).Lead Qualification: Qualifying inbound and outbound leads based on company criteria. Understanding customer pain points, needs, and challenges to determine if our solutions can provide value.CRM Management: Efficiently managing a… Show more Prospecting & Outreach: Conducting research to identify and target key decision-makers within our ideal customer profile (ICP). Proactively engaging leads through a mix of personalized emails, cold calling, and social media outreach (LinkedIn, etc.).Lead Qualification: Qualifying inbound and outbound leads based on company criteria. Understanding customer pain points, needs, and challenges to determine if our solutions can provide value.CRM Management: Efficiently managing a pipeline of prospects using [CRM Tool], ensuring accurate tracking of all sales activities, meetings, and follow-ups.Collaboration with Sales Team: Working closely with account executives to ensure a smooth transition of qualified leads, while continuously refining strategies for outreach and lead generation.Market Research: Continuously researching market trends, industry needs, and competitive landscape to keep outreach efforts targeted and relevant.Goal-Oriented: Consistently meeting or exceeding weekly and monthly metrics for meetings booked, qualified opportunities created, and leads passed to the sales team. Show less

Coventry, England, United Kingdom

• Customer Support: Handle incoming customer inquiries via email or chat to provide prompt and accurate responses. Assist customers with product information, order placement, billing inquiries, technical support, and other relevant concerns.• Issue Resolution: Listen actively to customers concerns, identify the root cause of the issue, and work towards finding appropriate solutions. Take ownership of customer problems and follow through to ensure complete resolution.• Problem-solving:… Show more • Customer Support: Handle incoming customer inquiries via email or chat to provide prompt and accurate responses. Assist customers with product information, order placement, billing inquiries, technical support, and other relevant concerns.• Issue Resolution: Listen actively to customers concerns, identify the root cause of the issue, and work towards finding appropriate solutions. Take ownership of customer problems and follow through to ensure complete resolution.• Problem-solving: Demonstrate strong problem-solving skills to effectively address customer issues and provide appropriate solutions. Use available resources and escalate complex problems when necessary. • Working under pressure – The role is very target orientated with a minimum target of letters/ responses needed. For example, an hourly target 60 minutes per hour is set with each letter/communication is worth an amount of minutes ranging from 4 to 20. Show less

Coventry, England, United Kingdom

• Decision making – To use all the information on the case to come to an informed decision regarding the appeal outcome i.e., non-contest or contest, which is then sent to TFL tribunals. • Workload prioritisation –To prioritise the order in which packs are done to ensure that deadlines of the appeal hearings are met. Failure in this may result in the business losing the case. • Investigation skills – When completing each pack comprehensive research is carried out to ensure the facts of… Show more • Decision making – To use all the information on the case to come to an informed decision regarding the appeal outcome i.e., non-contest or contest, which is then sent to TFL tribunals. • Workload prioritisation –To prioritise the order in which packs are done to ensure that deadlines of the appeal hearings are met. Failure in this may result in the business losing the case. • Investigation skills – When completing each pack comprehensive research is carried out to ensure the facts of the case and to identify grounds of appeal match with business rules. This involves checking information such as VRM information, date and time of contravention and reasons for appeal while checking any mitigating circumstances which may impact the case. • Excellent written communication skills – When completing documents such as case summaries written communication is paramount to ensure all merits of the case are explained adequately. The pack may be displayed in a tribunal, and an error in the pack may result in the business losing the case. Show less

Birmingham, England, United Kingdom

• Customer Experience - Interacts with customers to ensure they have an outstanding experience. Anticipate store needs, reads body language and picks up on cues to help customers. • Keeps up-to-date on merchandise choices and uses suggestive selling/outfitting skills to share this knowledge with customers. Delivers an in-store experience focused on the customer, ensuring a fast, easy and exciting shopping experience. Follows all fitting room procedures.• Cleans, standardised and… Show more • Customer Experience - Interacts with customers to ensure they have an outstanding experience. Anticipate store needs, reads body language and picks up on cues to help customers. • Keeps up-to-date on merchandise choices and uses suggestive selling/outfitting skills to share this knowledge with customers. Delivers an in-store experience focused on the customer, ensuring a fast, easy and exciting shopping experience. Follows all fitting room procedures.• Cleans, standardised and maintains store. Audits for size availability, fills store efficiently and quickly, and ensures assigned zones are standardised and merchandise is steams and stacked neatly for east of shopping. Completes store recovery. • Communication - Develops good working relationships with others. Keeps managers informed of customer merchandise and business flow issues. Communicates with others in a timely and appropriate manner. Respects and values diversity of other Show less

Birmingham, England, United Kingdom

• Excellent communication skills – Meet and greet the public on arrival. Working in a team to provide excellent customer service and ensure members of the people who may be apprehensive about getting tested are comfortable. The main aim is to provide clear, concise instructions to the customers through self-swabbing.• IT proficiency – To assist members of the public who lack IT proficiency during the registration process. • Test Analysis - Involved processing large quantities of tests… Show more • Excellent communication skills – Meet and greet the public on arrival. Working in a team to provide excellent customer service and ensure members of the people who may be apprehensive about getting tested are comfortable. The main aim is to provide clear, concise instructions to the customers through self-swabbing.• IT proficiency – To assist members of the public who lack IT proficiency during the registration process. • Test Analysis - Involved processing large quantities of tests and sending the correct results back to the individual Show less

• Greeting customers – This is from when they enter the store and looking to identify what they are shopping for immediately to gain a sale and ensure they have a good customer experience. • Stock control – This was gained from identifying what items were top sellers and thus ensuring that those items are highly stocked to ensure that the customer gains the item they are after , thus ensuring a better customer experience. • Till transactions – One of the key skilled gains was to… Show more • Greeting customers – This is from when they enter the store and looking to identify what they are shopping for immediately to gain a sale and ensure they have a good customer experience. • Stock control – This was gained from identifying what items were top sellers and thus ensuring that those items are highly stocked to ensure that the customer gains the item they are after , thus ensuring a better customer experience. • Till transactions – One of the key skilled gains was to persuade customers who were returning items to exchange the item for one in the store to ensure that the sale is retained. Key skills gained : • Ability to better communicate with customers• Flexibility to do different tasks• Commercial awareness ,noticing which products are selling the best and placing them in certain areas Show less