• Operations Manager for the Online Ordering Business responsible for 4,000 transactions per day• Spearheaded a customer retention program in Bangalore that increased customer frequency by 30% • Led the sales team for on-boarding the restaurants and increasing the base of the city by 17%.

B2B:1. Liaising with engineering colleges to develop an educational program to create a win-win situation for all participants.2. Selling an educational application to schools to provide a uniform teaching methodology for teachers across multiple classes and schools.B2C:1. Market an educational application to sell to high school seniors to help their preparation with competitive examinations. 2. Contact Center Management: Following and Improving sales metrics such as contactability and customer acquisition etc

Vendor Management:1. Improve Quality of raw material shipped by implementing vendor management practices across multiple locations.2. Negotiated with vendors on payment terms to save costs on primary raw material3. Reduced prices by consolidating vendors4. Network Management to deliver 600 product combinations annually Client Management:1. Key Account Management for primary clients worth USD 9 Million2. Product Development for 2 key accounts to ensure business developmentLeadership:1. Member of the cost control committee that reduced costs across verticals2. Led the Lean Management project on the shop floor to increase revenue by 12%