Arjun Dixit Email & Phone Number

Delhi, India

Actively involved in the strategic planning and flawless execution of various events, conferences, and seminars, both domestically and internationally. Responsibilities include overseeing event logistics, production, and audiovisual requirements.

Primary onsite contact for clients, ensuring optimal satisfaction.Manage event logistics, production, and AV requirements.Collaborate with teams for seamless event execution.Promptly address client concerns and implement real-time solutions.Maintain clear communication with clients and teams, providingregular updates.Conduct post-event evaluations for continuous improvement.Ensure adherence to quality standards in client interactions.

Delhi, India

· Open all bays securely in the morning, prepare for daily play and secure for shutdown at closing in line with shift schedule· Greet customers and groups as they arrive, position golf clubs and equipment at bays, guide customers to bays, provide general overview and rules about golf and playing on TrackMan simulators· Ensure satisfaction of customers and take pride of guest’s enjoyment and fun at Five Iron Golf· Assist and coordinate with staff in booking sheet management and ensure the schedule process is as seamless as possible for the customers· Continually develop proficiency in golf simulator technology and golf operations· Responsible for keeping simulators in good working condition, general maintenance, repairs, troubleshooting, managing and maintaining inventory of spare parts· Maintain organization of bag storage room and inventory of clubs, balls, and equipment· Ensure the space is always kept clean and perform regular checks of the members locker facilities. Reporting any defects or issues to management· Assist in management of golf shop and its administrative tasks, retail merchandising, inventory management and ensure displays are full and re-stocked as required· Assist with member and guest’s enquiries in relation to bookings, lessons, equipment, retail enquiries and queries related to Five Iron’s products· Coordinate and assist in setting up and managing high value events, league nights, tournaments and other golf specific initiatives· Work with all vendors for repairs, breaks, replacement equipment, etc. for all golf specific needs· Ensure that the location adheres to pertinent health and safety regulations· Assist in F&B operations when necessary and assist in marketing efforts within local community as required

Mumbai, Maharashtra, India

Meet with clients, delivering presentations and educating on product and service features and offerings.Performed duties and provided service in accordance with established operating procedures and company policies.Interacted with clients on regular basis to quickly alleviate issues and provide project updates.Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.Produced detailed proposals for events to document timelines, suppliers and budgets.

Mumbai, Maharashtra, India

Supervised facilities and services for 120-resident co-working community.Improved processes through expense management.Received and processed resident payments, and updated system accounts with latest information.Boosted renewal rents 39.5% while maintaining 88% level on effective rent numbers.

Mumbai, Maharashtra, India

Improved average spend per guest through curation, service training and hands-on hospitality.Responded to customer complaints, addressing concerns and distress with amicable interactions.Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.Hired and trained new employees, demonstrating best methods for serving clients and guests.Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.Oversaw day-to-day operations of 244-room hotel.Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.Confirmed important personal and payment information for compliance with security and payment card industry standards.