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Arjun Jayan is listed as Senior Associate | Quality Control, Trust & Safety based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Arjun Jayan.
Arjun Jayan previously worked as Senior Associate at Amazon Development Centre India Pvt. Ltd and Content Reviewer at Amazon Development Centre India Pvt. Ltd. Arjun Jayan holds Bachelor'S Degree, Computer Science, 6.7 from University Of Kerala.
Arjun Jayan is a Senior Associate | Quality Control, Trust & Safety.
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Bengaluru, Karnataka, India
• Managed inbound and outbound calls and chats from Amazon employees, addressing HR-related inquiries.• Logged all contacts and queries into the shared service case management system for tracking and resolution.• Provided clear and accurate responses to inquiries about HR policies, benefits, attendance, and payroll deductions.
Bengaluru, Karnataka, India
• Conducted daily quality control assessments on 1500+ user-generated advertisements, ensuring compliance with policies and regulations.• Identified abuse trends and maintained a precision rate of 97% in evaluating 1950 ads daily.• Utilized VLOOKUP function to increase productivity and resolved an average of 20 errors per day.
Delhi, India
• Ensured compliance with local policies and regulations in the Indian market, resulting in increased user satisfaction.• Managed user complaints and reports as part of an ONCALL team, maintaining community safety with a 95% resolution rate.• Identified abuse trends and worked on international issues like freedom of expression and misinformation.
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Arjun Jayan is listed as Senior Associate | Quality Control, Trust & Safety.
Arjun Jayan is based in Bengaluru, Karnataka, India.
Arjun Jayan has worked for Amazon Development Centre India Pvt. Ltd and Bytedance.
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Arjun Jayan holds Bachelor'S Degree, Computer Science, 6.7 from University Of Kerala.
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