AWS SysOps Associate certifiedhands-on and daily administration tasks on clusters, working with Load balancers (NLB and ALBs), collaborating with Software development team for new projects to be deployed and upated on Kubernetes, AWS, working with GitOps, Helm, Istio service mesh, Elastic Kubernetes Service (EKS)Blue-Green cluster working model. Circuit Breakersmetrics and cost optimication like TPS, ResponseTime and Latencies, CPU and memeory utilzation.

VoIP and Content Delivery NetworkTroubleshooting network issues related to VoIP (SIP, ISDN , H.323) - Incident handling and supporting network changes and maintenances. - Services like Contact centre solutions, Network IVR ,etc.- Audio conferencing, joint troubleshooting with voice traffic carriers across the world like AAPT, - AT&T,Verizon,etcContent Delivery Network (CDN)-The upcoming and booming technology among Telecommunication companies in order to save bandwidth while transferring content (media)Over long distances.- Monitoring and troubleshooting video-on-demand and live streaming to Orange customers in Spain (Orange NewTV Spain), monitoring traffic and layer 1 troubleshooting of IP TV service delivering ‘caches’(160 HP ProLiant servers across Spain) on Linux operating system.- Monitoring live streaming (MSS and HLS) of the famous ‘Spanish La Liga’ 2015 football and upcoming football seasons and matches being delivered onto IP TVs of millions of Orange Spain customers.- Troubleshooting video chunk misalignment and other errors for various video resolution profiles and assure continuous LIVE TV services for Orange Spain customers.- Supporting firmware patch upgrades provided by firmware vendor - Akamai over CDN caches- Assuring proper QOS parameters (time to get first byte, Transfer rate, root cause) for customer traffic via caches for ongoing services.

Complete Voice Services Administration,Monitoring, Modifications, and ImplementationsKey Responsibilities :Networking-Cisco 2600 series switches- Configuration of Vlans- Network Troubleshooting Voice Administration- IVR Specialization, Fetching and playing back information from customer’s database, worked on - Astra Solidus eCare 6.0, further integrated with Oracle data base (Ericsson Solution)- Handling Astra Solidus eCare Services. (Ericsson Solution)- NICE voice logger (168 channel voice recording apparatus),Handling and maintaining over 40k customer calls a day.- Ericsson EPABX MX ONE TSW SP6, 3 LIM system catering phone extensions(analog and digital)- Monitoring and handling Fax Server, CUBE call billing, Network IVR, Voice Mail server- Supporting change and maintenance activities at site.