Arjun Kumar K Email & Phone Number

Bangalore Urban, Karnataka, India

Managing the day-to-day activities of the teamTroubleshooting IP routing-static routes, EIGRP, OSPF, BGP, PBR;PE-CE routing, routing loops, asymmetric/sub-optimal routing, routeredistribution, route filtering (distribute-list, prefix-lists, routemaps),routing across tunnels,MPLS network etc.•Good experience in Incident Management and in Managed incidenttickets, proficiently troubleshooting and resolving network-related issues•Working with multiple equipment vendors for issues related to hardware,OS, and other platform-specific features.•Configure and troubleshoot switches (Cisco 2500, 2900, 3500 and 4500series catalyst switches,Nexus 7K and 9K), Wireless controllers andAccess points of Aruba (70k series) .•Monitored network performance, diagnosed complex issues, andcoordinated problem resolution and escalation processes.•Advanced knowledge and troubleshooting experience in wirelessnetworking (802.11a/b/g/n/ac)•Manage and configuration on Checkpoint firewall R77, R81.10 andFortiGate,Fortinet.•Deployments of new Fortinet or checkpoint firewall based on the clientrequirement,and troubleshoot the same during the implementation andin live complex enterprises environment as well.•• Monitoring a Network Usage in Smarts, Netcool, QIP, Ops ware, Netops• Participated in Legacy WAN migration to SD-WAN.• good level of knowledge in Cisco LB- BIG IP F5, VPN,WEB Proxy

Bengaluru, Karnataka, India

 Strong experience in Troubleshooting, configuring & supporting network equipment including routers and switches. Identify faults and service problems and restoration of service within target times. Planning proactive measures for life cycle management of all the devices on network for UK and global customer. Asses the BAU changes and provide Task Implementation Document. Perform move, add or delete changes on the network as per standard change process. Vulnerability assessment- Vendor Mail Subscription and Security Tracker website are used as a reference for information on any new Vulnerability. This information is analyzed to determine if the network is vulnerable based on conditions, mitigation by workaround. Software is upgraded to mitigate vulnerabilities. Provide testing and changed configuration logs to support the change requirement Performing the iOS upgradation of Switch, Router and Firewall.  Failover testing- Network Redundancy is ensured through failover testing in order to maintain the stability of the network.  Arrange and coordinate with FE whenever remote resolution is not possible (device replacement or configuration changes). Investigating faults for High Bandwidth/ QOS through LAN as well as WAN graphs and providing the same in the ticket for further investigation to higher level.  Providing internal support to FE, whenever there is Preventative maintenance activity. Continuous follow up with problem management team to provide the permanent solution in order to avoid the vulnerability in customer network.

Bengaluru Area, India

▪ Strong experience in Monitoring, Troubleshooting and supporting End network devices such as switches and routers.▪ Hands on experience in Cisco and Juniper based routers and switches.▪ Hands-on experience in resolving Link down, flap, slow speed, IP blacklist, and packet drops, website issue, latency issue in leased lined network without breaching SLA.▪ Remotely accessing Router and Switch for configuration changes and resolving the network issues.▪ Experience of maintaining all POP related activity, physically handling the devices and testing. Company website : www.convergentindia.com▪ Monitoring and Maintaining Government Public WiFi Projects▪ Responsible to resolving trouble-tickets raised by clients through phone, email or remote Access▪ Integration and maintenance of LAN, WAN and WiFi setup.▪ Monitor, Maintain and troubleshoot the links for all the segments such as Hospitality, Education, corporate, Public-WiFi and retail customers.▪ Designing and implementing customers Network infrastructure in LAN▪ Configuring and Maintaining VLANs, VTP, Etherchannels▪ Hands on experience in Cisco Switches like 3560,2950,2960▪ Hands on experience in HP-Procurve switches like 2610,2620▪ Hands on experience in Cisco (702i, 1532), Ruckers, Motorola (6511, 6522, 5131) Access Points.▪ Configuration of various network devices such as layer-3 switches, layer-2 switches and access points.▪ Keep monitoring and troubleshoot the issues of existing network devices in a live environment.▪ Keep in touch with customers via email and phone for initial requirement capture.▪ upgrading data network equipment to the latest stable firmware releases▪ Maintaining the document including configurations, operational procedures of the Client.▪ Checking the Backups of Network Devices and Generating reports.