At Weizmann Forex Ltd, I lead a quality assurance team of 5 employees, delivering excellent customer service, achieving remarkable sales results, and optimizing operational processes. I provide vital support to the operations team in various tasks such as data entry, scheduling, and documentation, ensuring accuracy and compliance.I am passionate about driving results, enhancing processes, and fostering a collaborative work environment. I initiated and successfully implemented a workshop that improved teamwork, resulting in a 23% increase in our customer base following a series of dedicated sales campaigns. I also increased efficiency by 20% by negotiating with freelancers on wages and working requirements. I have a Bachelor's degree in Economics from St. Berchmans College, and I'm eager to connect with professionals who share my commitment to excellence and continuous improvement. I also have a Google Digital Garage certification, demonstrating my proficiency in digital skills and tools.