Arjun N. Email & Phone Number

Norcross, Georgia, United States

The B2B Specialist supports Tech Sourcing Operations in complex issues in purchasing processes, tools and systems. business changes,improvements, and enhancements especially in SAP process and technical business-to-business procedures.- Vendor Data validation-Create and Test SAP MM processes - Valid testing via scenarios in SAP MM

Atlanta Metropolitan Area

Applications Solutions Analyst provides analytical and in-depth product knowledge to the customer base across the supported applications. *Responsible for working in their area of expertise to provide timely solutions and recommendations to the customers to resolve their issues. *Mortgage Enterprise Lending Center*Develop expertise in multiple product areas and will mentor less experienced team members and customers. *Presents and champions escalations from customers on product issues to the appropriate Mortgage groups. *Ensures that clients are successful in their product usage and contributes to overall customer satisfaction. *Troubleshoot customer issues and provide required information to other internal groups to help solve those issues. *Responsible for participating in and facilitating Change Control processes, working with Development resources to perform Root.

Atlanta Metropolitan Area

-Act as a liaison between internal and external client stakeholders-Review client data mapping specifications to ensure that they align with internal code and approved data model layouts-Communicate any issues or discrepancies in the specifications or files to the client in a timely manner to ensure the development team is able to deliver data extracts and meet strict project deadlines-Responsible for performing analysis and quality assurance on raw data files-Actively maintain project documentation and document repository to ensure the most recent specifications and project guidelines are available for the development team

Duluth, Ga

• Evaluate customer opportunities, make recommendations, and define internal/external operational risks, including changes to the operating budgets and customer turnaround time from the order timeline. • Work closely with technology team to ensure customer needs/expectations are met, including specifications, prioritization of projects, and project implementation via RISK Solutions Rules technical project management.• Define functional requirements for new rule plans and enhancements to existing ones.• Support revenue models updated on a biweekly basis for the finance department; analyze and update pricing models and configure Crystal Reports (SAP BI 2013). • Troubleshoot complex functional issues, including interface files, allocations, combo edits, and multi-currency.• Lead development, documentation, and testing of functional requirements for all configuration changes and customizations; implement process improvements and ensure documentation remains current. Assist in answering Request For Proposals (RFPs) and Request For Information (RFIs). Train sales team in understanding Accuity's products, and delivering good product demonstrations. Coordinate hand over of information between the Sales teams and Professional Services Group for product creation. Track on an on-going basis and communicate to the regional Business Solutions Manager competitive and market intelligence. Attend regional conferences to assist sales representatives in qualifying opportunities and delivering product demonstrations, presentations and address product related questions Work with marketing group to maintain sales collateral up to date e.g. slide decks, proposals, websites, PPTs, sell sheets, emails to customer • Environment: Windows, MS Office 365 Suite, SAP Business Objectives, SAP FI Modeling, PL/SQL, Crystal Reports, MYSQL, HP ALM, and JIRA Project Management.

Duluth, Ga

• Led information gathering, organization, data entry, and creation of planning presentations using planning software and financial analysis tools; participated in client discovery meetings and interactions.• Conducted gap analysis on existing processes and alternatives; performed To-Be analysis by identifying, validating, and implementing changes.• Defined system objectives/features, analyzed requirements, and developed functional design specifications.• Provided functional mapping between business requirements and existing proprietary applications.• Reviewed incoming regulatory changes and determined impact on Assurant programs; prepared internal compliance write-ups outlining regulatory changes and explained changes needed.• Analyzed forms, rates, and rules for internal review and sign-off; updated policy language.• Environment: Windows, MS Office 365 Suite, Black Knight (MSP), .NET, SAP, IBM Mainframes, Lotus Notes, SWOT Analysis, Atlassian, and JIRA.

Charlotte, Nc

• Supported Central Command Business Analyst and four regional domestic and international teams; led specific projects to support PMO for a new SDLC based on the Agile Unified Process, focusing on project management, requirements, and architecture. • Led data mapping and logical data modeling; created class diagrams, ER diagrams, and used SQL queries to filter data within the Oracle database.• Created/documented business and functional requirements using PMO and Governance approved templates. • Collaborated with International Business Securities Center (IBSC) to enhance mentor application processes. • Used SWIFT applications; created smoke test criteria and instructed the offshore test team to follow the process and document progress on a biannual basis. • Ensured the process outputs needed by the project team were created timely, including business/functional requirements, use cases, flow diagrams, and UAT. • Environment: Rational Enterprise Suite (Mentor, SharePoint), MS Office Suite 365, HPALM, Visual Basic, SQL Server, SAP, Project Management, and Mentor Operations Process System.

New York, Ny

• Created financial tools to measure/track product pricing, KPIs, and sales forecasts; developed and managed complex excel-based sales forecast models. • Collaborated with operational risk managers to document and analyze operational risk calculations.• Documented economic capital and regulatory capital; conducted a gap analysis to reconcile the divergence of processes between the two.• Led sales, credit, and funding processes in consumer finance; analyzed consumer credit sales information. • Conducted system analysis and data analysis.• Analyzed and monitored sales and revenue generation through website traffic.• Ensured compliance to industry standards/customer expectations while managing projects and relationships.• Defined and ensured adherence to policies and procedures.• Environment: MS Office Suite 365, MS Visio 2013, MS Project, UML, HPALM, HPQC, and Dealertrack.

Greater New York City Area

• Created financial tools to measure and track product pricing, key performance indicators and sales forecasts.• Developed and managed complex excel-based sales forecast models.• Analyzed market share based data mining on competitors, increasing market share of T-Mobile products by 45%.• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project-related presentations.• Gathered data source for data warehouse to enhance business intelligence platform.• Provided data modeling support for numerous strategic application development projects.• Extensively worked in conducting a gap analysis, system analysis, and data analysis.• Decreased operating costs 20% by negotiating pricing for finished goods based on quantity and sales forecasts.• Analyzed sales information based on shipping costs and charge back arrangements.• Maximized e-commerce sales, achieving goals/customer satisfaction levels.• Analyzed/monitored sales and revenue generation through website traffic.

Master Of Business Administration (M.B.A.), Finance, 3.6

Bachelor Of Business Administration (B.B.A.), International Business/Trade/Commerce, 3.6