At UST, my role as Associate II in Cloud Infrastructure Services hinges on maximizing cloud operations and support with a focus on Azure Active Directory. Experienced in Alert Monitoring and incident management with a strong foundation in ITIL practices. Experience with Microsoft Azure Cloud Platform. Familiarity with Monitoring Tools: Datadog and Grafana. Proficiency in Ticketing Systems: Jira and ServiceNow. Skilled in Version Control Systems: Git and GitHub. Programming Languages: C++, SQL, HTML and Java. Data Virtualization: PowerBI Operating Systems: Windows and Linux. Experienced with VSCode, Lens and Powershell for managing Kubernetes clusters, log checking, and monitoring Airflow DAGs