Arjun Pillay Email & Phone Number

Taiwan

Suzhou, Jiangsu, China

As a Quality Engineer at SXT-CN, I oversee facility qualification to meet production output standards, ensure compliance with industry standards including ISO 9001, 14001, 45001, enhance production efficiency, manage quality assurance and control processes, and drive continuous improvement initiatives.

Helmond, North Brabant, Netherlands

Responsible in the preparation, revision, and enhancement of up to 38 quality-related documentation essential for operational use within a newly established facility.Took the role of PFMEA moderator to drive the implementation of PFMEA methodologies across 2 facility processes to ensure the development of comprehensive process control plans.

Johore, Malaysia

Tasked as a quality engineer for the manufacture of hydraulic disc brakes for the world-renown bicycle components manufacturing company, Shimano. Hold high responsibility in consistently maintaining and further enhancing the quality and performance of Shimano products through detailed, analytical studies. Applied lean manufacturing principles with cross-functional teams to more than double monthly hydraulic disc brake output while maintaining quality, leading to a significant boost in company sales revenue.Spearheaded a localization project (source from Japan to Malaysia) that promoted a cost-effectiveness value of RM 9 million per month using Six Sigma methodology.Slashed the biggest warranty complaints from customers (oil leaks) from 0.22% to 0.09% using detailed problem-solving and root-cause analysis while complying with ISO 9000 standards.Champion at the regional Six Sigma competition representing Shimano Malaysia with a brake hose re-engineering project that demonstrated significant cost innovation, 11 manpower optimization, and improved hose quality with a line NC reduction of 2.49%.Led the new product introduction (NPI) of new brake shifters and coordinated the development of two additional models of hydraulic disc brakes.

Osaka, Japan

Responsible as a quality engineer at the Shimano headquarters in Osaka, Japan.Facilitated thorough communication between colleagues from Japan and Malaysia for new model development, resulting in quicker development time and improved collaboration efficiency.Participated in advanced training and auditing of the latest Japanese manufacturing and automation technologies, gaining expertise in 2 new technologies and contributing to manpower optimization and cycle time reduction.Analyzed and examined the Japanese warranty complaints and implemented relevant improvements to Malaysian products, reducing the warranty return rates from 0.34% to 0.12%.

Kedah, Malaysia

Completed my 3-month internship as a chemical engineer apprentice.Worked with highly-skilled mechanical engineers on the successful construction of a new film extrusion machine.Investigated the entire extrusion process and performed machinery installation, process inspections and quality control to ensure smooth operation and products that meet the desired standard.