● Overall, 18 years of experience in IT industry with demonstrated understanding and experience with continuous improvement tools and methodologies including Lean/Six Sigma, Lean Transformation, Theory of Constraints and Business Process Management.● Self-starter with the ability to analyze business operations and recommend strategies to improve performance.● Certified in ITIL V3 Foundation Level● Trained in Lean Six Sigma Black Belt and Lean IT in Practice organized by ASQ.● Infosys certified Lean expert and Practitioner.● Proficient with Quality Tools & Lean Six Sigma methodologies.● Adept in researching, data collection, data analysis and report generating.● Solid knowledge and exposure to traditional lean transformation tools and techniques like Kaizen, JIT, Kanban, Hoshin, SMED, 5S, Poke Yoke, visual management, VSM, SOP. ● Knowledge of Agile and Lean frameworks and tools, including Scrum, Kanban, Value-Stream Mapping.● Basic knowledge of developing Robotics Process Automation (RPA) tasks using UiPath Studio and Python scripting language● An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management and abilities in establishing & cultivating relationships with clients.