Arjun Ravi Email & Phone Number

Bahrain

• Responsible for overall Business Development and distribution strategic initiatives that will be aligned to the SADAD’s strategy on multi-channel framework and integration of all channels.• Managing 80 Vendors and 700 services for the company. Including (Exchange Houses, Banks, Fintechs, Aggregators, Government entities/ministries etc.) • Responsible for the profitability of all channel including recovery cost for these channels.• Managing a team of 15 employees and responsible of… Show more • Responsible for overall Business Development and distribution strategic initiatives that will be aligned to the SADAD’s strategy on multi-channel framework and integration of all channels.• Managing 80 Vendors and 700 services for the company. Including (Exchange Houses, Banks, Fintechs, Aggregators, Government entities/ministries etc.) • Responsible for the profitability of all channel including recovery cost for these channels.• Managing a team of 15 employees and responsible of their overall productivity. • Take ownership of distribution initiative which will be aligned to the customer value proposition for the various segments as well as market condition with market division,• Focus on growing volume, customer base and income.• Develop sales strategies for the channel in line with the segment’s customer value proposition and sales strategy.• Coordinate the sales budgeting process for new business volume and value, with proper allocation to channels, segments, products and other market consideration.• Work with the data team to identify and anticipate trends, gaps and sales opportunities• Tactical implementation of the sales and service delivery platforms to ensure that service initiatives support the sales strategy.• Evaluate partner sale performance and address partner related issues, sales conflicts and pricing issues in a timely manner.• Provide robust communication and feedback to the executive management.• Inputs into budgeting process and cascade budget figures to the teams• Ensure department financial targets and monitored and managed monthly with clear action plan to bridge the gap where necessary.• Ensure that all channels are compliant with CBB regulations and with laid down risk standards.• Put in place the necessary measure to achieve satisfactory channel audit results. Show less

Bahrain

Bahrain

• Improving the remittance and other different product streams by conducting market research, promotions and establishing strategic partnerships, build and manage relationship with corporate customers and contribute towards the branch sales.• Understand current market dynamics, customer pulse and related information on product performance to develop strategic actions for aligning results including people deployment in new markets• Conceptualize new products and new relationships… Show more • Improving the remittance and other different product streams by conducting market research, promotions and establishing strategic partnerships, build and manage relationship with corporate customers and contribute towards the branch sales.• Understand current market dynamics, customer pulse and related information on product performance to develop strategic actions for aligning results including people deployment in new markets• Conceptualize new products and new relationships, formulate new features, set pricing parameters and deciding appropriate entry strategy• Assist in the planning and operation of the business development budget• Maintain the growth in existing customer segments.• Identify the opportunities in the market and achieve set transaction targets and revenue through strategic partnerships.• Design and execute initiatives in-premises and off-premises to educate customers on products & services so as to increase branch footfalls• Design and execute strategic interventions to improve corridor specific revenue and customer base• Develop innovative customer care culture and standards throughout the organization which supports the customer acquisition, retention and regain drives.• To play lead role in developing customer convenient touch point models and structures and its management.• Develop systems to periodically access customer satisfaction levels and needs.• Model effective complaint management and customer experience systems. Show less

United Arab Emirates

New business acquisition for Remittance and Wages Protection System (WPS) Handled team of retail sales team for remittance and WPS. Area Mapping and Market Segmentation of UAE region Relationship visit to branches of the region to get the business from various sectors Conducting marketing activities like events, shows and off-line promotions Giving presentations to the corporate in various regions Key Account Management and Client Relationship Management Keen… Show more New business acquisition for Remittance and Wages Protection System (WPS) Handled team of retail sales team for remittance and WPS. Area Mapping and Market Segmentation of UAE region Relationship visit to branches of the region to get the business from various sectors Conducting marketing activities like events, shows and off-line promotions Giving presentations to the corporate in various regions Key Account Management and Client Relationship Management Keen planner and executor in terms of revenue generation and client retention. Relationship management with key accounts assigned, across various levels resulting in high Client satisfaction, sales and maintaining healthy business relationships. End to End Solutions & Support, being the single point of contact for the client and providing them operations support and fulfillment of services. Wages Protection System (WPS) presentation to corporate clients. To maintain rapport with all the clients via personal visits, telephone calls and emails. Track feedbacks and service issues of clients, understand customer’s business requirements and offer accurate solutions and escalate any non-routine grievances/complaints to the direct reporting officer. Make monthly/weekly plan and report. Show less

Dubai

Responsible for the new acquisitions and managing large account corporate's. • Developing Business from new & existing clients, through strategic penetration into identified market/sectors across the entire portfolio spectrum like assets, liabilities, and cross-sell• Maintaining and enhancing relationships with key customers to ensure business continuity and growth• Growing assets and liabilities to enhance the profitability of the account & maintaining growth of portfolio•… Show more Responsible for the new acquisitions and managing large account corporate's. • Developing Business from new & existing clients, through strategic penetration into identified market/sectors across the entire portfolio spectrum like assets, liabilities, and cross-sell• Maintaining and enhancing relationships with key customers to ensure business continuity and growth• Growing assets and liabilities to enhance the profitability of the account & maintaining growth of portfolio• Marketing full range of multi-products to the corporate market place with a high degree of confidence with a team of relationship executives • Assessing business, financial risks and opportunities and executing a program designed to evaluate risk, assess opportunities, and maximize potential to cross-sell products• Monitoring risk and ensuring that the Bank’s relationship strategy is in line with the Portfolio and Industry quality• Ensuring that quality of the portfolio is maintained, by reviewing it periodicallyLiaising with various internal departments for smooth and quick turnaround of transactions Show less

Sheikh Zayed , Dubai

Formulating and implementing sales & marketing strategies in assigned area.• Analyze the Business performance of Smart Pay in Dubai.• Responsible for the business acquisition / retentions Smart Pay for the area.• Understand the potential in the market, Meeting prospective customers, understand their requirement, develop proposal, negotiate and close the deal.• Key player for revenue generation and Customer relationship for Smart Pay. • Act as a leader to guide the branch… Show more Formulating and implementing sales & marketing strategies in assigned area.• Analyze the Business performance of Smart Pay in Dubai.• Responsible for the business acquisition / retentions Smart Pay for the area.• Understand the potential in the market, Meeting prospective customers, understand their requirement, develop proposal, negotiate and close the deal.• Key player for revenue generation and Customer relationship for Smart Pay. • Act as a leader to guide the branch team to achieve the projected business.• Planning, developing and implementing effective marketing promotional campaigns.• Played a key role on opening 14 branches in Dubai Metro and responsible for over all remittance business in Dubai Metro branches,• Handle and execute corporate event like Super Brand, International Customer Service awards, Middle East aviation awards, Dubai International Humanitarian aid & Development Exhibition DWTC, Ministry of Interior cup etc. do proper branding and generate potential leads.• Plan and execute different events for customers and provide them special services to make them happy.• Negotiating and overseeing corporate proposals and close the deal• Liaise with different internal and external stakeholders for carrying out the routine business activities. Show less

Cochin,India

Responsible for sales of the DigiClass in Schools in Cochin area.Identifieng the Clients from Cochin Markket.Meeting the clients Doing demonstrations in the schools about the productNegotiating and closing the deals with the schools.Coordinating the teachers training in the schools Achieving the revenue target in the financial year.

Cochin Area, India

Revenue Generation from Corporate SectorPrimary responsibility is to handle the Corporate and the regional corporate clients in Cochin.Taking care of Revenue generation for Trivandrum as well as other 31 stations of Radio Mirchi from the Cochin market.Meeting clients and understand their marketing needs with that develop Concepts and sell concept for the clients.Develop new data base from the existing market and work on it and generate revenue from the new… Show more Revenue Generation from Corporate SectorPrimary responsibility is to handle the Corporate and the regional corporate clients in Cochin.Taking care of Revenue generation for Trivandrum as well as other 31 stations of Radio Mirchi from the Cochin market.Meeting clients and understand their marketing needs with that develop Concepts and sell concept for the clients.Develop new data base from the existing market and work on it and generate revenue from the new clients.Continuously track competitor strategies and activities to understand market trends and proactively provide feedback to the marketing and senior management to alter action plans of the sector so as to leapfrog the market Drive growth and profitability of the sector by expanding the market share in line with the overall growth plans of companyDevelop the overall business strategy for the allocated geography for long term, and short term with specific business targets in consultation with the Head Sales.Manage the key accounts effectively to ensure repeat business and increased sales.Ensure the development and implementation of systems that support measuring and managing business. Show less

Team Handling and revenue generationSpace Marketing for the yellow pages for the forthcoming issues.Sales Team comprising of 6 direct employees coordinates with the sales team to achieve the team target as well as individual targets.Customer Rapport building.Retaining Existing Customers for the next issues of the Infomedia yellow Pages.Database collection for the new clients.Coordinating with the creative team for the art work for the clients.Generating New… Show more Team Handling and revenue generationSpace Marketing for the yellow pages for the forthcoming issues.Sales Team comprising of 6 direct employees coordinates with the sales team to achieve the team target as well as individual targets.Customer Rapport building.Retaining Existing Customers for the next issues of the Infomedia yellow Pages.Database collection for the new clients.Coordinating with the creative team for the art work for the clients.Generating New Clients for the forthcoming issue. Show less

2005 Master, Business Administration

2003 B.Sc, Software Systems