Arjun S Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

EMPOWER allBuild Robust Process Innovative approachExcel with our Concepts

Chennai Area, India

FA Premium Insurance Broking is a leading Insurance Distributor with Pan India Presence. With Gopolicy.com, we have made Insurance sales and Service easier for our Customers and Clients.Managing FA Premium which is one of the fastest growing Insurance Distributor. We serve more than 2.5 Lac retail Customers annually and 500+ B2B Clients.Launched Cohort Tech & Hybrid customer acquisition platform

Mumbai, Maharashtra, India

- Responsible for managing National business operations (Service and SCM) within the country. - Constructive review and engagement with business partners on business plan & development strategy for Franchisee partners- Key deliverable's include business volumes and revenue as per the organizational goal, Manage P&L and target steering across all the regions- Responsible for steering key operative measures – Franchisee satisfaction Score, CSI, customer retention, TAT, OTD, organizational compliance scores across national network.- Implementation of after-sales commercial support initiatives like warranty, AMC, SMC and post sales claims- Responsible for team skill management and development as part of resource performance management

Bahrain & European Markets

- Responsible for profitable after-sales and spares division for all railway components covering FRP products, electrical & vacuum systems, Interiors and fittings with a team spanning into Middle east, Europe, Australia & China.- Liaise with production team to accommodate retrofit, warranty and after-market requirements in production schedule and manage production line for the same.- Managed retrofits and engineering change requests for smooth project execution as per project plan.- Responsible for handling 3PL platform to manage JIT to offer time-bound and satisfactory service delivery at client sites including Bombardier, Siemens & Alstom’s rolling stock plants located at various locations in Europe. - Developing relationships with key decision-makers in target organizations for business development, smooth execution of sales & order processing. Additional Business development by appointment of dealers in the catchment.- Steered techno-commercial negotiations, RFQs and client service contract as part of program management.- Implement logistical contracts (Air & Sea) to keep the cost of project low

Chennai

- Responsible for Franchisee management and Business development of service operations including lubricants and spares for Tamil Nadu state.- Implement Corporate Policies, Castrol operation standards, Business processes and drive Dealer Performance Recognition Management schemes and Enhancement Program.- Monitoring and auditing Franchisees operation for FOG compliance.- To develop quarterly catchment coverage plan along with Franchisee. - Responsible for Budget planning for Brand management and sales promotion initiatives across zone and achieved sizable returns while maintaining the spend

Kuwait

- Responsible for Service and spares operations of Armor, and commercial vehicles div- Responsible for warranty claims of parts and liaised with OEM service team to address root-cause- Responsible for Spare parts planning and distribution to branches including optimal distribution system to ensure effective distribution of parts with minimal freight charges

Pgdba, Operations Management

E Mba, Operations Management

One year eMBA program

Bachelor Of Technology (Btech), Mechanical Engineering