Arjun S. Email & Phone Number

United Kingdom

London, England, United Kingdom

New Delhi Area, India

Heading FIT business (Sales & Operations) Market – UK, & USADealing with customer enquiries and aiming to meet highest level of customer satisfaction.Meeting monthly sales targets for income & booking conversionPromoting & marketing the products, sometimes to new or niche markets.Contracting and closing deals with Airline, DMCs, Hotels and other logistics partners in India and abroadTaking part in familiarization visits to new destinations to gather information on issues and amenities of interests to consumersOverseeing the smooth, efficient running of the business

New Delhi Area, India

Managing the entire customer journey from initial enquiry to returning home of bespoke tailor-made journeys.Ensuring all necessary steps are being taken from the inquiry, booking, execution to evaluation of the tour.Liaising with travel partners, including airlines and hotels.· Recruited to assist with all aspects of the product, tour maintenance, costing and ensured the sales staffs were equipped with relevant information.· Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism

New Delhi Area, India

Book Worldwide business travel flights using GalileoGroup & Event bookingsDelivering high levels of customer service at all timesHandling all aspects of the booking process including amendments, cancellations, schedule changes and administration.

London, United Kingdom

Handling bookings and enquiries for Cycling & Walking holidays in UK & Abroad by having in depth understanding of the content in the brochures.· Informing clients/agents about brochure tours which best suits their requirements or tailor making their itineraries with intensive research on all aspects (e.g. Package, cost, flight timings and length of the tour)· Conducting research, planning, design and sell European packages (air, hotel, car, rail, etc)· Obtaining necessary information from client/agent to ensure smooth booking processes.· Dealing with any problems that may arise before or during a tour, such as travel disruptions· Responsible for collecting all monies from customers and invoicing the collected funds daily.· Conducting a holiday survey & collecting feedback from clients

London, United Kingdom

To welcome the arriving guests & providing information to them.· Receiving and processing reservations· Filling of the arrival and departure register· Communication and coordination with other departments

Master Of Business Administration - Mba, Hospitality Administration/Management, 2.2

Major subjects: Finance, Marketing, Managing information, Operations Management, International Management & Project on Green Marketing

Bachelor'S Degree, Tourism With Marketing, 2.2

Major Subjects: Tourism System, Marketing Research, Tourism Impacts, Marketing Foundation, Tourism Marketing, Policy & planning.