 Ensuring full awareness of all products provided and is constantly updated on all changes and amendment on product features, procedures and processes. Promoting Mashreq products by providing consistent, accurate and transparent information to all customers. Consistently achieved and exceeded monthly sales targets and contributing to the overall achievement of the team. Carrying out personal lead generation through tele-calling and prospecting activities building a strong referral base from existing customers. Developed and implemented a customer follow-up strategy that led to increased customer engagement aru repeat business. Persuasive at selling and skilled in cultivating excellent relationship with both clients and colleagues. Actively participated in training sessions to enhance product knowledge and improve sales techniques, showcasing a commitment to continuous learning and professional growth.

•Provided administrative support including truck routing arrangements, •Taking department phone calls, emails, faxes and organising misc.• Maintained electronic database and records.• Compared rates and costs of transportation.• Import Declaration• Customs clearance in Dubai trade.• LCL import.• Export outside GCC.• Making Invoice, Packing list and Certificate of origin.

 Developing and sustaining long-lasting relationships with customers. Screening, recruiting, and training sales employees. Calling potential customers to explain company products and encourage purchases. Answering customers' questions and escalating complex issues to the relevant departments as needed. Developing in-depth knowledge of company products. Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints. Collaborating with the marketing department to ensure that the company is reaching its target audience. Informing product developers of possible product improvements and changes to ensure that company products meet current market needs. Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options. Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

• Assist with day-to-day operations of the H R functions and duties• Provide clerical and administrative support to Human Resource Executives• Compile and update employee records• Process documentation and prepare reports relating to personnel activities• Coordinate HR projects and take minutes• Deal with employee requests regarding Human Resource issues, rules andregulations• Communicate with public services when necessary• Properly handle complaints and grievance procedure