Arjun Singh Email & Phone Number

Hyderabad

Managing an opinion based news app from concept phase to roll out• Content development: Managing a team of content developers to ensure that content being published is relevant and of good quality• Development of the app through its complete lifecycle from inception to roll out which includes – Concept phase – Design phase – app build – beta testing – bug fixing to roll out strategy• Running metrics to track user performance and tweaking content to suit user… Show more Managing an opinion based news app from concept phase to roll out• Content development: Managing a team of content developers to ensure that content being published is relevant and of good quality• Development of the app through its complete lifecycle from inception to roll out which includes – Concept phase – Design phase – app build – beta testing – bug fixing to roll out strategy• Running metrics to track user performance and tweaking content to suit user preferences• Weekly metrics for performance management of team members• Branding strategies including video / banner ads to promote the app Show less

Hyderabad

“Assistant Manager” MI Change Management TeamRoles and responsibilities – • Design and deploy performance management system across MI Process verticals across four sites, spanning 700+ FTEs.• Implementation of production scheduling, workflow, production performance management of 19,000 MI outputs spanning 3 sites• Enabled to generate a real time metrics for management on the number of delays / defects across the vertical• Enabled the impact assessment of delays, and… Show more “Assistant Manager” MI Change Management TeamRoles and responsibilities – • Design and deploy performance management system across MI Process verticals across four sites, spanning 700+ FTEs.• Implementation of production scheduling, workflow, production performance management of 19,000 MI outputs spanning 3 sites• Enabled to generate a real time metrics for management on the number of delays / defects across the vertical• Enabled the impact assessment of delays, and able to forecast inter-dependency delays on future outputs• Enabled re-alignment of resources / teams / to ensure minimization of inter-dependencies / delays / errors of outputs• Brought about a forum where defects / delays could be addressed in a systematic manner• Roll out of eTCS (electronic time capture system) across 2000+ FTEs pan GFC (Global Finance Centre)• Through time capture we were able to get an overall perspective on time taken to perform generic tasks such as data download / data upload, preparation of reports.• Implementation of Service Management system across MI processes, enabling metrics for on-shore stakeholders on status of deliverables. Generated real time reports based on various business / regions.Feb’07 - Jun’12 with HSBC Data Processing India Limited, Hyderabad Details across the tenure: Jun’08 – Jun’12 Roles and responsibilities – • Transition of a US based cards process called investment decision and evaluation & BI&A activities of the HSBC retail cards business in the US• Analysis of credit card portfolios by drawing comparisons of actual performance Vs Initial forecast. • Sketched out 60 month projections of future trends, based on past performance• Worked on 60 month forecasts PLCC (Private Label Credit Cards) Promoted to an Assistant Manager in Apr’10Feb’07 – Jun’08 “Finance Executive” in Global Finance Centre in the US Vendor Management process Show less

Bangalore