As a Technical Support Engineer at PERSOLKELLY, I provide efficient and effective IT solutions to clients across various industries. With a Bachelor's degree in IT from Lovely Professional University, I have acquired strong skills in system configuration, Office 365, and desktop support. I have over a year of work experience in the IT field, having previously worked as a Junior IT Analyst at ABC Technologies, where I supported the installation and maintenance of hardware and software systems. I enjoy working with a diverse and collaborative team, and I am always eager to learn new technologies and improve my skills. My goal is to deliver high-quality customer service and ensure smooth and secure IT operations.