• Working as Helpdesk Support Engineer at Arvind Mills. • Solve the Case & Request within SLA time period which is logged on Desk Pro Tool.• Support Client on mail or telephonic for solutions.• Manage different locations Santej, Ankur & Index site of Arvind Mills.• Managing FMS & AMC support of printer, scanner, laptop & desktop. • Managing Part Upgradations Request as Per Ora_Apps calls.• Providing remote support using Team viewer, Ammyy Admin, VNC, PC and Remote… Show more • Working as Helpdesk Support Engineer at Arvind Mills. • Solve the Case & Request within SLA time period which is logged on Desk Pro Tool.• Support Client on mail or telephonic for solutions.• Manage different locations Santej, Ankur & Index site of Arvind Mills.• Managing FMS & AMC support of printer, scanner, laptop & desktop. • Managing Part Upgradations Request as Per Ora_Apps calls.• Providing remote support using Team viewer, Ammyy Admin, VNC, PC and Remote Control.• Troubleshoot issues with Microsoft 2003, 2007, 2010 & 2013.• Configuring DNS and DHCP Server.• Working in Active Directory (Create new user, Password reset, MAC Register). • Configure & Trouble Shooting of Email Client Software Such as MS Outlook, Lotus and office 365.• Crimping A type and B type cable And Punching I.O Port • LAN maintenance and trouble shooting • Configuration of print devices (network and local Printer).• Troubleshooting of Hardware & network related problems and ensuring the better Service to the users.• Knowledge off Laptop Repairing. Show less

Onsite Support Calls For HP Warranty PC and Laptop.Troubleshoot issue for HP PC and Laptop & Ordering Require Parts for fix the issue. Handling Bank Of Baroda & Bank of India calls.

Assembling New Pc As Per Order.Provide onsite technical support.