Arjun Thorat Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

• Providing network and security support to Accenture PAN India projects which involves planning, designing, implementation, troubleshooting & maintenance of network-security parameters as per standards.• Having strong hands-on experience on multi-vendor Juniper, Cisco, Palo Alto, Aruba, Pulse Secure and Bluecoat.• Worked on migration of Juniper SRX to Palo Alto firewalls for multiple data centers across PAN india.• Displayed excellence in troubleshooting of networking equipment… Show more • Providing network and security support to Accenture PAN India projects which involves planning, designing, implementation, troubleshooting & maintenance of network-security parameters as per standards.• Having strong hands-on experience on multi-vendor Juniper, Cisco, Palo Alto, Aruba, Pulse Secure and Bluecoat.• Worked on migration of Juniper SRX to Palo Alto firewalls for multiple data centers across PAN india.• Displayed excellence in troubleshooting of networking equipment across multiple sites.• Having strong hands-on experience on Juniper SRX & Palo Alto firewalls. Troubleshooting, Policy implementation, VLAN setup, S2S setup etc.• Involving in P1/P2 incidents and providing resolution with proper root cause analysis to stake holders.• During the Covid, deployed & configured Pulse secure VPNs across PAN India.• Setup CWAN connectivity from on-premises firewalls to Azure VPN gateway through ER circuit.• Handling various setup for the multiple projects with their services enablement on based on their requirement and documented.• Configuration & troubleshooting of Firewall policies, NAT, IPsec Site-Site VPN • Real time monitoring of Network Security devices using monitoring solutions (HPNMI, HPNA, AIRWAVE, NetFlow etc.). Show less

• Management and maintenance of the LAN / WAN / MAN environment.• Delivering and establishing projects related network implementation for clients and internal teams. • Provide Level-2 support and troubleshooting of the network issues with respect to the projects/internal environment.• Implementation and troubleshooting skills on VPN technologies like site to site and SSL VPN• Working on HPNNMI & Riverbed NetFlow tool for Bandwidth Utilization & Monitoring network… Show more • Management and maintenance of the LAN / WAN / MAN environment.• Delivering and establishing projects related network implementation for clients and internal teams. • Provide Level-2 support and troubleshooting of the network issues with respect to the projects/internal environment.• Implementation and troubleshooting skills on VPN technologies like site to site and SSL VPN• Working on HPNNMI & Riverbed NetFlow tool for Bandwidth Utilization & Monitoring network devices/links.• Performing Resilience test on Quarterly Basis.• Handled External and internal Audits from network perspectives.• Responsible for upgrading the IOS software and new releases for routers, firewalls, switches and Wireless Devices.• Configuring Project dedicated setup(Firewall,Switches,Routers) from end-to-end and worked till the handover.• Raising change request for any network related activities and implementing it in the mentioned change window.Following device onboarding process in various tools to achieve the compliance. Show less

Pune, Maharashtra, India

Customer Support :-• Become Senior engineer, pulling, distributing, maintaining, various types of compliance reports (7000+ systems). Activity distribution within team & follow-up till closer.• Resolving daily incidents through remotely, over phone or by desk visit.• Installation & Troubleshooting of Software’s, Operating Systems & Windows components.• Resolve Laptop and desktop hardware issues.• Deep Experience in Win7, Win10 and win8 OS.• Supporting various client… Show more Customer Support :-• Become Senior engineer, pulling, distributing, maintaining, various types of compliance reports (7000+ systems). Activity distribution within team & follow-up till closer.• Resolving daily incidents through remotely, over phone or by desk visit.• Installation & Troubleshooting of Software’s, Operating Systems & Windows components.• Resolve Laptop and desktop hardware issues.• Deep Experience in Win7, Win10 and win8 OS.• Supporting various client software’s like Citrix, Cisco and Nortel VPN clients, HP Quality Centre, SAP, VMware etc.• Maintaining Asset inventory of laptops and desktops.• Escalate problems internally to superiors according to the escalation matrix.• Handling various activities as per the Audit parameters.• Troubleshoot SCCM client, WSUS client, and SEP client issues.• AD management, Creation & management of user accounts.Server Support (L1): • Worked as a Server L1 engineer from Feb 2015 to Oct-2017.• As a L1 support, was maintaining 60+ windows & Linux servers• DHCP scope creation on DHCP servers as per project requirement.• Print server installation, configuration & management by using HP Jet Admin tool • Ghost image configuration & management on Ghost server.• Backup Server: Was taking care of daily/weekly/monthly backup by using Net worker backup software.• Adding/removing/labeling/maintaining data tapes daily basis.• Commissioning/Decommissioning of windows servers.• Worked on monthly Capacity planning reports.• SAT/RFC requests creation and implementation.• Server hardware level troubleshooting with the help of vendor. Show less

Pune (Accenture)

Providing 24x7 support for various IT Infrastructure Services as a desktop, Server L1 & Network L1 support. Handling various types of activities.

Bachelor'S Degree

Bachelor'S Degree