Network & Security Graduate with 3 year+ experience in technical support position. Have good experience in in various hardware and software issues, troubleshooting technical issues in Tier2 level, providing timely customer feedback, office management and support the rollout of new applications. Familiar with service now ticketing system, Windows server 2016, AD and group policies. Good knowledge of Linux, c++ along with basic  knowledge of SQL & python. seeking to provide expert technical support to enterprise organization as L2 tech support.Network & Security Graduate with an up-to-date knowledge and understanding of the employer's business and industry needs, as well as the technical demands thinking outside the box along with good communication with team members helps me to solve the problems easily. Also good with Network Architecture and Server Hardening. Also have experience in cloud computing platform Microsoft Azure.My specialties include quick learning new skills and problem solving, graphic designing ,programming languages, firewalls, load balancing infrastructure. This is what keeps me driven, a never ending thirst to create beautiful, powerful things and share them with the world. Hands-on experience with running a front line 24x7 operations team and developing the staff, tools, SOPs and processes required for a high volume sites. Industry skills – Develop expertise in your client’s businesses and industry.