Deputy Manager - Growth - Paytm Movies
Noida, Uttar Pradesh, India
Managed two business verticals at one of India’s biggest FinTech & Payments firm with 300M+ users• Achieved 20% MoM user growth through CLM strategy, spend optimization and rigorous A/B testing• Initiated growth with segmented cashback campaigns, event-based nudges, and optimised communication• Designed multi-arm experiments, focusing on gratifications, messaging, channels, frequency, and exposure• Launched Recharge Referral program to acquire 2M new users and multi-tiered offers to improve retention• Led partnership with Telecom/Satellite providers to lead offline to online (O2O) user migration• Implemented advanced user segmentation & clustering techniques to create high-performing campaigns• Managed a Business Intelligence team of 5 responsible for creating company-wide dashboards and reports• Utilized SQL, Python and CRM platforms to design and create digital campaigns with Rs.1.6Mn+ budget• Successfully achieved xM+ user growth and 40% market share in the ticketing industry from scratch• Successfully implemented a high-accuracy churn prediction model built using the XGBoost library